Element 3D Update: 1.0.345

New update for Element 3D is here and free to all current and new customers. We added a few new features and many bug fixes and improvements. Log-in to your VC account and download right now!

The big news is improved anti-aliasing (cleaner edges and less flickering) using Super Sampling, more info here. There is also several bevel improvements for text that get’s rid of strange artifacts and a higher path resolution option called “Extreme” for smoother outlines.

Visit Update Page!

PLEASE NOTE:
Previous Customers can download the Patch Installer that contains just the new plug-in ( only 4 MBs). New Customers should download the full installer that contains all the 3D models and images.

Improvements:

  • Added Super Sampling option.
  • Improved extrusion engine.
  • New Path Resolution mode “Extreme”
  • Several stability improvements.
  • Fixed fading custom textures.
  • Fixed crashed with multiprocessor rendering.
  • Fixed licensing issues.
  • Fixed scale normalization and anchor point issue.
  • Fixed missing texture preview.
  • Fixed 3D Pack models now work as Replicator Shape

As always we will continue to add information and tutorials to the Element 3D help page and we still recommend that you visit your GPU manufacture website and download the latest drivers. (auto-updates don’t always have the newest version)

306 RESPONSES TO "ELEMENT 3D UPDATE: 1.0.345"
August 3rd, 2012 @ 4:21 pm
Thanks Andrew, I'm really enjoying using Element 3D.
Tarush Vig
August 3rd, 2012 @ 4:30 pm
Does this update allow Element to support Intel?
    August 3rd, 2012 @ 4:32 pm
    Not officially, and unfortunately we do not have plans to support these cards at this time. We are already working really hard to make sure older graphics cards are supported but Intel uses a lot of different standards that would require a lot of work.
    HUGO STRANGE
    August 3rd, 2012 @ 4:32 pm
    NO.
    Tarush Vig
    August 3rd, 2012 @ 4:33 pm
    Will they be supported anytime in the future?
    August 3rd, 2012 @ 5:24 pm
    Previous generation Intel cards (HD 3000/2000) aren't compatible with Element due to lack of OpenGL 3.3 support, so those will never be supported.
    Only the HD 4000/2500 will be able to run Element.
    August 4th, 2012 @ 1:00 am
    Besides, no serious artist would ever want to use an integrated graphics solution ..
    Adrian
    August 4th, 2012 @ 7:15 am
    Hmmm Carl... i can tell you that no serious artist would ever want to use Element 3d so don't be so simple-minded
    August 5th, 2012 @ 7:50 pm
    @Adrian BUHYA! couldn't agree more. I actaully created a folder on my desktop called "Element 3D… just for shattering stuff" you can guess what guess what goes into it, its filling up fast.
    Kevin
    August 6th, 2012 @ 7:18 am
    Adrian. Lorcan. For real guys? No "serious" artist would ever want to use Element 3D?? I think Carl's point is spot on. Sure, hobbyists might make due with integrated graphix solutions but I don't know a single professional motion designer who would choose to (or has). I make my living as a motion designer and work in C4D and After Effects mostly. Sure, Element won't replace C4D but the amount of time this plugin has already saved me is ridiculous. But I guess I'm not a serious artist seeing as I find Element 3D as an incredibly handy tool. Neither is Andrew Kramer according to your assessment.
    Serious artist
    August 15th, 2012 @ 12:28 am
    Hello,
    i'm a serious artis and i don't use Element. I dont' use C4D for the same reason, and LW or Maya. I use nothing. Only some cream when my hands get dry by washing the dishes. Or i use gas, for my car, to move downtown. Seriously.
HUGO STRANGE
August 3rd, 2012 @ 4:31 pm
Thanks, let's see how much more fun that could be had ;-) ! Thanks Mrs Kramer. Oh if we don't see you till next week...Kick butt at SIGGRAPH !!
    Robbie
    August 4th, 2012 @ 3:30 am
    Mrs Kramer?!
eric
August 3rd, 2012 @ 4:34 pm
don't work its say 404 Page Not Found
The page you are looking for has been moved or may not exist.

i can't download the fix !
    HUGO STRANGE
    August 3rd, 2012 @ 4:38 pm
    works for me try it again. I'm using CHROME
    eric
    August 3rd, 2012 @ 4:39 pm
    yes ! fix its work now :)
    August 4th, 2012 @ 4:51 pm
    Huh? doesnt work for me and im using chrome. please help
Cedric_B
August 3rd, 2012 @ 4:37 pm
:( I just download the update and waow... Element 3D plugin has simply disappeared ..... Really strange...
I dont know what is the problem... I will download the full updated version of the plug and see if it works.
    August 3rd, 2012 @ 4:39 pm
    Let us know, should just replace the old plug-in. We'll look into it just in case.
    Cedric-B
    August 3rd, 2012 @ 4:43 pm
    I know Andrew, because I patched it last week with patches that Sergio sent to me... But this time the patch has deleted the element 3D plugin... I a mac user, the folders with bevels / Materials and models are there in "documents" but the plug is not there (?) And when i launch AE it's not there too... I try with the full version now and get back to you.
steve
August 3rd, 2012 @ 4:40 pm
As if it wasn't good enough and now it's getting better, Thanks guys for all your hard work on this. This is a Revolution for sure.
SAM
August 3rd, 2012 @ 4:43 pm
hello andrew thanks for the fix can you give me some information about you futur video of the space !!! :p
Adam
August 3rd, 2012 @ 4:45 pm
Do you have a date for the Optical Flares update for the Quadro 4000 Mac. I believe I read that there was an update coming.
Maui
August 3rd, 2012 @ 4:46 pm
Would it be possible to include the option to map images/videos with alpha to a plane which then respects it(gets cut out by it)? So that we can for example add a fire or smoke video from AC II to the "exhaust" of a missile.
    August 3rd, 2012 @ 4:49 pm
    This is not currently possible with the GPU's that we targeted, we would have to raise the GPU requirements substantially. Plus for something like that, Particular would be more useful.
    Maui
    August 4th, 2012 @ 1:35 am
    Ok. yeah I tried it with Particular and it works in most cases were there is just small motion (left to right) but as soon as I try to do some rotation it gets really tricky because of the two individual 3d spaces Ok. Yeah I tried it and it works in most cases(small motion from left to right...) but as soon as I try to do some rotation it gets really tricky because of the two individual 3d spaces so I tought it would be possible this way.
Cedric_B
August 3rd, 2012 @ 4:51 pm
Ok so the full installer works. But unfortunately.... It crashes when I load a 3D model from the library.... And it happens every time.....Arrgghhhhhhhh i was so happy about this update because I wait it since I bought the plugin... I think I will cry because I dont understand what's the problem. I Mac 27" 2011 // MAC osX10.8 // AE CS6 updated // AMD Radeon HD 6970M and it doesnt work.
    August 3rd, 2012 @ 4:53 pm
    Did it crash before the update? I sent you an email to see if we can help troubleshoot further.
    Cedric-B
    August 3rd, 2012 @ 4:53 pm
    This plugin never worked since I bought it.... :(
    August 3rd, 2012 @ 4:54 pm
    We'll help you out and if we can't get you up and running we can offer you a full refund! We'll do our best!
    Cedric
    August 3rd, 2012 @ 4:55 pm
    Yes Andrew :( It crashes before the update. I patched it 3 times with Sergio's patches. I just sent to Sergio the new log crash. But i didnt receive your email. (?)
    August 3rd, 2012 @ 4:56 pm
    We'll check it out, sorry for the trouble, those Mobile GPU's are tricky on macs...
    Cedric_B
    August 3rd, 2012 @ 5:01 pm
    Yeah I know Andrew, I dont understand why apple doesnt allow us to donwlaod drivers update for our graphic cards... I mean I understand they prefer us to buy a new computer... But my computer is not an Apple 2, or an IMAC 2001... it's an IMAc "2011"...
    Adrian
    August 4th, 2012 @ 7:17 am
    So buy PC and your problems will dissapear:)
August 3rd, 2012 @ 4:54 pm
I just installed the patch and used the super sampling option on my new logo design and the rugged edges were smoothing out...looks great now!
All I would like is for it to be saved at a higher quality then 72 dpi.
upscaling is not working very well.
    Robbie
    August 4th, 2012 @ 3:32 am
    If you render at a much higher resolution then you can increase the DPI.
    R-CANE
    August 4th, 2012 @ 8:43 am
    I'm working with AE 5.5 I can't find a way to export with a higher resolution. I tried upscaling but that doesn't work out. So if you can give me details on how you do it you make my day.
    R-CANE
    August 5th, 2012 @ 5:50 am
    Multisampling set to 1 and Supersampling to 4 then make compsize 500% import into Photoshop set dpi to 300 and size back to original size. I also recommend you use the RGB+Alpha setting for exporting Element 3D objects with transparancy.
James
August 3rd, 2012 @ 5:01 pm
Minor detail, but the supersampling option doesn't show me what level of ss I'm at. only when I choose from the ss pulldown can i see if I'm at 2 4 or 8. Is this how its supposed to display? Supersampling really helps me though since my card can only handle 8x multisampling...great update...
    August 3rd, 2012 @ 5:02 pm
    It should default to 0 but are you saying that no number shows up?
    James
    August 3rd, 2012 @ 5:09 pm
    No number unless I have the pulldown menu open..
Liz Wong
August 3rd, 2012 @ 5:03 pm
Thanks Andrew, this update works well for me. IMac 2011 Mac OSX 10.8.
    Cedric_B
    August 3rd, 2012 @ 5:05 pm
    Hey Liz, what's your graphic card please ? Thank you.
Bret
August 3rd, 2012 @ 5:04 pm
BUG ISSUE? updated Element 3D...primitives aren't rotating now. Only goes up and down when using camera in Element 3D preview window. Most models rotate 360 in the scene. These don't - capsule, cone, cylinder, thin tube...list goes on...these all just rotate up and down and not 360 . Any help with why this is happening? Thx.
    August 3rd, 2012 @ 5:06 pm
    Actually this is normal since the model is a lathe... try changing the rotation for the Object or hold down shift and drag the object in the viewer to "roll" the model.
Jarrod
August 3rd, 2012 @ 5:05 pm
Please tell me that you'll be bringing out a tutorial for that space scene soon!
Update works fine
Liz Wong
August 3rd, 2012 @ 5:09 pm
@Cedric_B AMD Radeon HD 6770M 512 MB. Does your IMac 2011 has a harddrive issue? I just had one replaced. Prior to that I had lots of problems of freezing & hanging. Found out it was the HDD
    Cedric_B
    August 3rd, 2012 @ 5:13 pm
    Mac 27? 2011 // MAC osX10.8 // AE CS6 updated // AMD Radeon HD 6970M
    Strange .... Thank you Liz :)
    Liz Wong
    August 3rd, 2012 @ 5:26 pm
    IMac 27 CS6
    Liz Wong
    August 3rd, 2012 @ 5:28 pm
    Did a clean install when upgraded the OS to Mt Lion
Bret
August 3rd, 2012 @ 5:10 pm
This wasn't happening before the patch. –– The models used to come onto the stage in the center...now all models are coming into the stage in the right bottom corner. Position is off for some reason. Only layer in comp right now is Element and I reset it. Issue is still happening.
    August 3rd, 2012 @ 5:14 pm
    We're sending you an email, maybe you can show us some Screen Shots. Is this a new project or an old project?
August 3rd, 2012 @ 5:11 pm
I'll always be amazed how fast you guys keep on top of these things haha, thanks :)
August 3rd, 2012 @ 5:23 pm
After half an hour still got 404 Page Not Found, tried on IE, Chrome, FF. Deleted cookies and everything...
    August 3rd, 2012 @ 5:26 pm
    What link are you clicking on?
Bret
August 3rd, 2012 @ 5:25 pm
Yeah I can send some screen shots. New projects. Just waiting for email to send grabs.
August 3rd, 2012 @ 5:34 pm
I have tried on that "visit update page" link above and from Element window in after effects. After that I have "download now" link but when i click on that link another page loads with videocopilot header and footer but in the middle is 404 Page Not Found etc...
    August 3rd, 2012 @ 5:43 pm
    Strange, try just clicking on the green "My account" at the top and log-in then go directly to the download page.
    asART.
    August 3rd, 2012 @ 5:51 pm
    sorry ... But Andrew's comment was not here as I startet to write .. is an accident.
    August 3rd, 2012 @ 6:00 pm
    @asART - thank you! I have tried that also but still nothing :(
    August 3rd, 2012 @ 6:02 pm
    I sent your email to support, they will check you account and get back to you. Thanks.
    August 3rd, 2012 @ 6:07 pm
    Thank You Andrew. BTW awesome plugin :)
masterjoe
August 3rd, 2012 @ 5:44 pm
Great update. However when using prefractured objects (like the floor one in the starter pack) you can actually SEE the cracks as lines all the time even if the object is untouched. I was hoping that with super sampling this would eventually get better. Well, now the cracks look smoother :} But still undesirably visible.
Any tips of how to avoid these visible crack lines at the moment?? Do you plan to add a solution for those in the future?
    August 3rd, 2012 @ 5:53 pm
    You can't really solve this entirely with Open GL, but you can try to play with the camera cut off to see if that helps. Polygons in Open Gl work differently in Open GL that is why even 3D programs show these "edges" inside the view ports.
    Mr_Mijagi
    August 4th, 2012 @ 3:37 am
    @masterjoe
    Hi, I've runed into that problem a several times in Cinema 4D, when I've tried to break something into pieces. There is a, well, "workaround" for that. You can duplicate the layer, you want to break, but without fractures. Then make the fractured layer invisible, and just 1 frame before the surface should break, you switch the visibility of the layers. So the fractured become visible and the other invisible. This can help faking a solid surface just right to the moment of breaking it into pieces. This is no perfect solution and it only makes sense if the breaking process is not to slow, but maybe it helps. (I'm from germany, so please excuse my sloppy english.)
Bret
August 3rd, 2012 @ 5:45 pm
sent 4 screen grabs of my glitches to support@videocopilot.net –– SUBJECT: ELEMENT 3D issue SCREEN GRABS
Chris
August 3rd, 2012 @ 5:47 pm
It looks like the bevel is screwed up. I extruded text in the Typograph Pro font, added a second bevel and the results are...strange. Uneven lengths of letters, skewed letters, it's a bit of a mess! The bevel presets aren't doing much better, unfortunately.
    August 3rd, 2012 @ 5:54 pm
    Send us an email with your project and we can check it out. I'll check it on my end right now.
    August 3rd, 2012 @ 6:01 pm
    Try turning the bevel scale down inside the Extrusion Object. I will check this out and see how we can make it more accurate. We had to rewrite a lot of the bevel system to make it work with strange fonts and characters... We'll figure it out soon.
    Chris
    August 3rd, 2012 @ 6:04 pm
    Done, thanks.
    Christian Michael
    August 4th, 2012 @ 7:54 am
    I have always had this problem if I used more than one word to extrude, or a "long" word. It was explained to me that the more words you have, the more you after alter the settings to dial the bevels back in again, which means the bevel style you pick can be lost.
August 3rd, 2012 @ 5:50 pm
Thank You for your replay Andrew. I have tried that also but on download page I have message "No data available in table" but in order history there is my order number and everything about plugin.
James
August 3rd, 2012 @ 5:52 pm
SS renders look fabulous...nice job!
Max Floyd
August 3rd, 2012 @ 6:00 pm
Hello , Get it :) Thanks for all !
Ahmed
August 3rd, 2012 @ 6:15 pm
after my payment don , i was expecting you to suspend my account just like how blizzard did to me ;D ;D and then after hours of waiting things has been gone interesting !
Stevie Ray
August 3rd, 2012 @ 6:26 pm
"Train kept a rollin all night long!" (AK & Aerosmith. You are a man of your word...Trying right now!
August 3rd, 2012 @ 6:34 pm
Thank you Kramer Son for the update :D, will download it it 2mrw, can't wait to play with it. been waiting for the update since u announced it.

i happened to notice you have another plugin in the works, something to do with Camera?

bet that will be exciting too.

:D
Mark
August 3rd, 2012 @ 7:15 pm
Great work with Element!
Any chance of a tutorial involving text in regard to how the plugin normalizes the model/text. It would appear if I change the source text it screws up the resizing, I know I can manually change the size. EG "Element" source text would scale differently to "VIDEO COPILOT" even though the source text is of the same size and font.
    February 6th, 2013 @ 3:32 pm
    hi mark, im having the same issue! did you find a fix? i cant seem to find many people having this issue? thanks in advance.
Lambert
August 3rd, 2012 @ 6:29 pm
Hey Andrew, I'm getting a new desktop JUST for compositing and editing. Will this be able to handle element?

http://www.amazon.com/gp/product/B0084C392W?ie=UTF8&force-full-site=1&ref_=aw_bottom_links
August 3rd, 2012 @ 7:48 pm
Thx Andrew for update!!
August 3rd, 2012 @ 8:28 pm
Just side note for the update.
Make sure you close all programms when you patch or you will get an error.
happend to me cuz i was doing stuff and my eyes were all over 2 screens:). tested it and super sampling is there. thanks bossman.
August 3rd, 2012 @ 8:31 pm
Was just wondering if the update notifier is still an active feature? I didn't receive a notice this time about the update. I manually got the patch, but that was convenient to have the notifier.
Andy Ramirez
August 3rd, 2012 @ 8:32 pm
404 Page Not Found
The page you are looking for has been moved or may not exist.
This is what I get when I hit download. :(
Reza
August 3rd, 2012 @ 8:36 pm
Is this a place for "feature suggestions" for "Element"? I download free royalty free 3D models "OBJ" format from turbosquid(dot)com and when loading their textures into Element 3D, I have to make sure the file is "JPEG" or "PNG"
Will you please allow Element 3D to drag and drop import .BMP, & .TGA files and others for texture reasons onto the "diffuse" section? That way, I don't have to change the file extension to a . JPG
It will import, if I click on the diffuse section and manually hunt through my files to show where it's at, but it wont drag and drop. The only ones that drag & drop are ". JPG" files
Thanks :)
PS-please :)
    August 4th, 2012 @ 2:16 am
    Possibly but there are some issues with uncompressed formats on the GPU. You can import the files and use as a custom layer map.
Reza
August 3rd, 2012 @ 8:40 pm
*key framing within the plugin would be awesome as well :) But, I guess that would require some sort of timeline. One step at a time :) Thanks AK!
August 3rd, 2012 @ 8:40 pm
Reza best so far PNG works for me depends what and where its gonna go. iam mastering exporting between 3dmax and c4d to have the models proberly put in to element.
lalsinh
August 3rd, 2012 @ 8:49 pm
i have nvidea 1GB Gforce-210 with ASus . so tell me this Card work on element3D??
sorry my English is bad.
Andy Ramirez
August 3rd, 2012 @ 8:51 pm
I can't download the update. 404, is the link down ? :S
Farshad
August 3rd, 2012 @ 9:34 pm
When i go to Visit Update Page! and click on Download Now , i see this message :
( 404 Page Not Found ) why ?
    August 4th, 2012 @ 12:12 am
    Make sure you are logged into your account which you purchased element under. If you are having further issues you can email support.
Izmir
August 3rd, 2012 @ 9:35 pm
Better Andrews's back from vacation coz Element3D is out of control !!!!
Element 4D
August 3rd, 2012 @ 10:00 pm
What's wrong with supporting Intel???
Mine is an Intel PC but I really would want to use Element 3D...:(
    Rune Gade
    August 4th, 2012 @ 2:40 am
    I think they mean the intel onboard graphics cards, not intel CPU's...
self
August 3rd, 2012 @ 10:10 pm
Hi, Andrew!
Thank you for update the plug-in.
But the value of super-sampling is disappeared on effect control panel.
Please see this screenshot: http://twitter.com/SELFinDeepSea/status/231609755561508864/photo/1/large
I'm using AfterEffects version CS5.
Please confirm this problem.
Thank you.
August 3rd, 2012 @ 10:38 pm
Thank you for the Update! Works much faster now on my Gforce 450!
My wishes for the future: support animated C4D Files and import all Textures directly from C4D. If this would happen I think we never have to render with C4D again ;-)
Great Plugin, very easy to use. Thank you so much!
Tom
August 3rd, 2012 @ 11:45 pm
Still crashing when clicking Scene Setup. Tested all drivers and beta drivers, reinstalled everything, but Element 3D still hasn't worked for me :( really sad
    August 3rd, 2012 @ 11:56 pm
    Hey Tom, Sorry to hear about the trouble, send us an email and we can get you a refund. What GPU and OS do you have?
    Tom
    August 4th, 2012 @ 1:19 am
    Here are my specs
    My specs:
    Intel i7 3960x
    Win7 64-bit
    32gb ram
    Quadro 4000

    It's a clean workstation with only the Adobe package, Cinema4d and max and no fishy software.
zino aissani
August 3rd, 2012 @ 11:53 pm
how to download the update
Elfedelazik
August 4th, 2012 @ 12:18 am
Thank you for this update !
zino aissani
August 4th, 2012 @ 12:26 am
kramer oooooooooooooooo how to download the update
August 4th, 2012 @ 12:31 am
Update worked fine for me. Switched from my 2010 Macbook Pro since it was pretty slow with the plugin. Works really well now. Great plugin guys.
iMac 2011, 16gb RAM, RadeonHD6770M 512mb, 10.7.4.
Greg
August 4th, 2012 @ 12:37 am
Hi
I'm having trouble with extruding a logo with autotrace method.
O and A and other letters or shapes with 2 masks fail to extrude properly.
Now I tried this:
I create a solid
I make a elliptic mask (add mode)
I make another one inside (substract mode)
Ihave now a "O" shape
I use element 3d and clic "extrude"
and I still have the same problem with the inside extruded side which become transparent.
I have no trouble with the outside which is perfectly rendered.
The latest update (1.0.345) has not solved this issue.
Does someone experience the same problem? Is there something specific to consider about multi masks shape or letters? (mode, pre comp etc)
I wrote to the support and waiting for answer...but maybe it's something I do wrong...
Works perfectly on text files.

I work on a macbook pro mid 2011 17 inches
OSX 10.8
2.3 GHZ Intel core 7 and 8 Go 1333 MHZ DDR3
AMD RADEON HD 6750M 1024 MO
AE CS6 updated.
Thanx a lot!
    August 4th, 2012 @ 2:14 am
    Turn on the "Fix Holes" option for the extruded object.
    Greg Phulpin
    August 4th, 2012 @ 4:12 am
    Thanx Andrew! Works like a charm !!!
    DecodaX
    August 4th, 2012 @ 6:59 am
    Yup, got the same issue. Also used Andrew's suggestion, still the same problem on my end.
    Lillian
    September 4th, 2013 @ 6:14 pm
    Thanks, Andrew. For me it was the "Draw Backfaces" option. For anyone else having this issue, you get to that by clicking your material, then going to the Edit panel, down to the Advanced section and make sure "Draw Backfaces" is on. I had to do this for each material and repeat it if I changed material. I am using Element 1.6.0.
August 4th, 2012 @ 12:52 am
Worked like a charm for me, as all of your stuff always does.
The output of Video Copilot is amazing - I've just looked at there are only six of you working there (full time). Keeping up this quality of output day in and day out is very impressive. A genuine 'hot shop'...
    Ben
    August 4th, 2012 @ 1:45 am
    yep... worked great for me too.
Jacob
August 4th, 2012 @ 1:01 am
Is there ever going to be an update including support for the Intel HD Graphics Family video card?
Steve
August 4th, 2012 @ 1:31 am
Is anyone else getting this problem with the new update?
When using bevel presets the back of the text now looks like this
http://img194.imageshack.us/img194/5628/fontback.jpg
http://img194.imageshack.us/img194/5628/fontback.jpg

Previous version worked fine for me.
    August 4th, 2012 @ 2:13 am
    No, this is the same... We should probably update the bevel presets thought, they were designed looking at the camera...

    The bevels all start at 0 and since the colors are not the same you get polygon overlapping. Just select the white one and shift the Z position forward a little bit.
Cedric_B
August 4th, 2012 @ 2:00 am
Andrew, this is what I know. I re-installed version 1.0.327 of the plugin and it works if I don't quit after effects. I mean I can work with element 3D plugin, save the project and make a render. But if I quit After effects, I have to restart my computer if I want the element 3D plugin works. If not... It crashes every time when I load a 3D model... Hope it will help VC team. Hope you will find a solution.
Cedric
deepak
August 4th, 2012 @ 2:06 am
Hello...please can anybody help me...actually when i am apply element 3d in any layer it's showing some "INVOKING ERROR"..what is this..how can i solve this..
Steve
August 4th, 2012 @ 2:22 am
Thanks Andrew, knew it would be a problem with me rather that your software. Amazing as always. Keep it up guys.
Ubiq
August 4th, 2012 @ 2:39 am
Hey,

There seems to be something strange going on during the vertical rotation of an object with the Active Camera (to be sure: everything is fine in Element's own viewport):

When rotating an object vertically it flips in a horizontal sense whenever it reaches the front view of top or the bottom of an object.

So we see for instance the top of the object coming into view when rotating vertically, and at the moment the exact view of the top passes, the entire object flips on it's own vertical axis. ...I hope I'm making this clear.

I can't remember having seen this with the previous two versions of Element. Obviously I can work around this issue, if it really is one, by doing some extra rotation combinations, but I thought I'd mention it anyway.
    August 4th, 2012 @ 9:43 am
    Are you rotating? Or orbiting the camera? Sometimes a camera orbiting will do this but screenshots will help us identify better.
    Andrew Robinson
    August 6th, 2012 @ 7:11 pm
    I noted the same problem and I sent a video to support. It was suggested that I turn the camera setting to two node and the auto orient to off but that isn't working because I can't seem to have both options selected at the same time. Andrew: I've been talking to Matt and I sent him a video of my problem. I'm sending another video showing how the suggested solution isn't working. To be clear, for me this happens when I orbit the camera but it did not occur before I installed the update.
    Ubiq
    August 7th, 2012 @ 1:38 am
    The flipping occurs while orbiting the (two node) camera.

    (I'm sorry, I hadn't come around setting up demo material of this issue myself yet, so thanks, Andrew R., also for the heads up!).
POISON
August 4th, 2012 @ 3:26 am
Hey Andrew,
I was so excited to try the patch and as much as i appreciated the SS i got totally turned off since the 3D object emitter is IMHO not fixed.
Here is the issue that i wrote to the blog 23/07/12

Very simple setup. Assigned BOX in ch.1 as replicator, assigned CYLINDER in CH2 as replicator and assigned simple sphere as shape object to both ch1&2.
Then in gui i chose 3D object for emitter in both groups 1&2,
turned on animation and animated, however wrong thing was happening.

What i saw was BOTH 3d replicator bjects were present in the scene so no transition was happening. the only possible visible difference was if the percentage of particles were different in groups.

So i was trying to figure out what is going on since the plugin alows for assigning the channels 1-5 for the replicator object.

If instead of lets say group 1 replicator i use ring the transformation between the ring and the CYLYNDER is ok.

thanks.
    POISON
    August 4th, 2012 @ 3:31 am
    "If instead of lets say group 1 replicator i use ring the transformation between the ring and the CYLYNDER is ok."

    Meaning if one of the emitters is NOT a 3D object that is assigned from the setup but a standard placement object (sphere, point, ring, plane...)
    August 4th, 2012 @ 9:46 am
    Yo! Did you email us about this or just write on the blog? It's hard to track comments but perhaps you can email us a project file with the issue?
    POISON
    August 4th, 2012 @ 10:39 am
    Andrew, emailed the test file to sergio
DEEPAK DHYANI
August 4th, 2012 @ 3:48 am
Hey hi everyone...i need a help..actually when i installed element 3d in my pc, it installed properly without any problem...but when i'm apply this effect in any layer..it's showing a error "INVOKING ERROR"..what is this...what should i do..please give me solution...
david
August 4th, 2012 @ 4:01 am
404 page not found could you please give me a valid link
Nick
August 4th, 2012 @ 4:06 am
I'm about to buy this awesome product, is this good enough spec to use it


Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz
RAM: 4094MB

Card:
ATI Technologies Inc.
AMD Radeon HD 6450
GPU RAM: 1887MB
Shahzaib
August 4th, 2012 @ 4:18 am
Sir, which OS is best for Element 3d? Windows7 or WidnowsXP I've heard from my friend that Windows 7 will take more memory in rendering is it true?
August 4th, 2012 @ 4:45 am
Great update. Super sampling looks so much better. Very happy with Element 3D :-)
August 4th, 2012 @ 4:52 am
Hi Andrew and VC-Team,

after the update, I still miss the feature to have also Spot Lights and Parallel Lights (on Macs).
I tried that also on a Mac Book Pro with a different graphic card ---> same problem...
I updatet to Mountain Lion yesterday, but got the same issue.
This seems to be an Element 3D bug.

Does any Mac user experiences the same problems here ?

Please fix that soon

Thank you

Serge

P.S.: Here are the bugs I discovered after the update (still the same):

[Mac - AE CS6 - Nvidia GTX 285]

• No Parallel and no Spot Lights are supported at the moment !!!
Just Point and Ambient Lights...
Does any Mac user is discovering the same problem ?

• OpenGL display errors with motion blur (when using a lot of keyframes ---> here: Position, Rotation of the Particle Replicator).

• Broken Polygons here and there, when extruding text and enable bevels.
    August 4th, 2012 @ 4:55 am
    By the way:
    here's a demo movie, that shows the problem:

    http://www.serge-mustu.de/missing-lights.mov
    (German translation: Spotlight=Spotlicht, Pointlight=Punktlicht, Ambient=Umgebung)

    And here’s the scene: http://www.serge-mustu.de/missing-lights.mov
    James
    August 4th, 2012 @ 9:22 am
    All the lights seem to be working fine here...macpro hd 5770
    August 4th, 2012 @ 10:51 am
    i have a solution about the card problem nvidia suck simple adding ur old geforce or quardo card version and use AE ray-trace option go to this web
    http://www.studio1productions.com/Articles/PremiereCS5-2.htm and enjoy
    August 4th, 2012 @ 6:19 pm
    @rohit
    Well in Ray-Traced 3D everything works fine, as you can see at the screenshot:

    http://www.serge-mustu.de/screenshot-ae.jpg

    My graphics card works fine here...

    @James
    Can you provide an example file, which I can check ?!
    Alessandro Leoni
    August 5th, 2012 @ 2:45 am
    Try turning off shadows and enabling classic 3D instead of ray-traced 3D.

    Hope it'll work.
    Regards
    August 5th, 2012 @ 3:20 am
    @Alessandro
    I've tried nearly any possibility... - The problem remains the same.
    It seems, this happen to Mac users with Nvidia cards...
    Thanks anyway
    Jeremy Abbott
    August 7th, 2012 @ 7:21 pm
    Just discovered today I have the same problem on my workstation. Mac Pro 2008 eight-core with an old 8800GT.
    Arnaud
    August 27th, 2012 @ 5:24 am
    Same problem with lights (parallel and Spot acting as point lights) but on PC with ATI card
    October 19th, 2013 @ 5:15 pm
    Ouch...I'm having the same issue...was this ever resolved? Working on a 2011 iMac...3.4GHz, Intel Core i7, 32 GB Ram, and AMD Radeon HD 6970M 2048 MB. I have one spot light working, but then when I add another...it's not. Googled my issue and found this.

    Any solution for this? Cranking out a project and was hoping to utilize Element 3D. Help! :)
shiref adel
August 4th, 2012 @ 4:52 am
i cant find licence for mac and l cant creat account please tell me how ?
August 4th, 2012 @ 5:00 am
first thanks for this product and all tutorials and am waiting new models pack specially that amazing helicopter you have it into the element intro tutorial

Thanks Again
Ahmed
August 4th, 2012 @ 5:14 am
Andrew Kramer ... Do you know what I did?? you changed the meaning of the word graphic forever ... Any development must be going through stages. But you jumped in this Plug-in ... Continued my genius this time ... One of the largest fans ... Ahmed Hussein
POISON
August 4th, 2012 @ 6:33 am
Andrew,
found another bug in the update. Alpha treshold is not responding to any change... What was working in 1.0.322 here is not working at all.
This is critical for my project, so how do i downgrade it so i can finish what i am working on.

Thanks.
    POISON
    August 4th, 2012 @ 11:21 am
    Who ever had this problem consider it SOLVED.
    5 minutes ago VC tech team emailed me with a revised plugin that had this issue solved 100%

    Amazing people !!
    greetings to Sergio !
Kurt Richardson
August 4th, 2012 @ 6:39 am
I do believe that the picture in the post is of a Soyuz spacecraft! Awesome!
DecodaX
August 4th, 2012 @ 6:52 am
Hi Andrew,

Following the update I was hoping the extrusion would be fixed. But it seems you still can't extrude a layer with two masks where one mask is add, one is subtract, for example to create a hole. Was this addressed?
    James
    August 4th, 2012 @ 9:24 am
    Its working for me...do you have "draw backfaces" checked?
    James
    August 4th, 2012 @ 9:30 am
    There'd a "fix holes" option under the object as well...
    August 4th, 2012 @ 9:39 am
    Fix Holes should work as long as the mask doesn't cross intersect. Like a venn diagram.
    August 4th, 2012 @ 10:02 am
    Can you email us your project so we can see what your masks look like?
    DecodaX
    August 4th, 2012 @ 10:01 pm
    Ah, ok, it was a simple fix. Even though I updated, the pc just needed a restart that was all, 'Fix Holes' is working now. It wasn't working before. Appreciate the feedback, thanks VC and James.
Christian Michael
August 4th, 2012 @ 8:08 am
I have downloaded the update but havent had the chance to play with it yet as yesterday I finished my latest project. http://youtu.be/Aep0nacXKUY (its a brand new yt page intro video)

I must let you know the feature at the top of the plug in that informs of updates didnt inform. I only found out about the update this morning when I came to the site.
August 4th, 2012 @ 8:13 am
Hello, I'm alone to have many crashes since the last update ? I work on the same project last 2 days and since the update Element 3D keep crashing. It says first to reduce map size, I do it, but still crash (1-2 times per hour).

@Andrew, first thanks for your hard work you and your team, Element 3D is revolutionnary; second, if you want logs > ;)
http://www.darkpulse-motion-design.com/Data/E3D_Error Logs.rar


Config:CS4 / Quadro 4000 / 32GB RAM / win7 64
Josh Burns
August 4th, 2012 @ 9:07 am
Any plans to make an "Export groups as obj" button? I've had a lot of success making items in After Effects with Element using the five groups. I think it would be a nice addition to the plug-in, Here is a video with some guns I made using Element - http://youtu.be/EXGUA5WfJV8
    James
    August 4th, 2012 @ 9:50 am
    Wow, those look great...!!!
    James
    August 4th, 2012 @ 10:13 am
    I hadn't read your description on you tube. You made these using only extruded masks? Even more impressive...I figured you were combining existing objects. They look like they are right out of the film "despicable me"
    Christian Michael
    August 4th, 2012 @ 10:58 am
    I have to agree. Great work here :0)
    Josh Burns
    August 4th, 2012 @ 12:53 pm
    Thanks!! I am actually working on five more guns. They will be based on actual real world guns. I hope to post them soon.
    Jeremy Abbott
    August 7th, 2012 @ 9:57 am
    Nicely done man. I've been working on vehicles myself using the same technique and will be posting results soon. Was also going to ask for the option to export groups as .obj ;)
Robert
August 4th, 2012 @ 9:09 am
After the update I still have strange results when adding more than 8 lights.

http://members.ams.chello.nl/ldevrie/screenshot.png
http://members.ams.chello.nl/ldevrie/screenshot.png

Best,

Robert
    August 4th, 2012 @ 9:57 am
    OpenGL only supports up to 8 lights but we are looking into a hack that can force more lights.
Matt
August 4th, 2012 @ 9:47 am
Hey VC peeps,

I'm on late 2009 macbook pro, 2.8ghz intel core 2 duo, 8GB ram, OS10.6.8. Nvidia GeForce 9600M GT graphics card

Just installed the new update, changed the super sampling option to x8. First element 3D disappeared from my comp... all i could see was the optical flares i'd put in there! So i changed supersampling down to x4, still the same, down to x2, still same, then changed it to 0 and my whole screen went crazy - like i was looking at it through a blizzard, minimised AE and the same blizzard was affecting my desktop. Shut it down and everything seems fine - im staying away from the super sampling options for now though!

Any ideas? Thanks for your time and keep up the awesome site, products and customer service. Big love X Matt
August 4th, 2012 @ 10:29 am
ya removing unused materials is not working. i had to delete materials manualy and boy i tell you its a pain in the butt. for example when you export a model sometimes it brings extra materials that are not needed and not assugned to anything. so you texture the parts you need and left with a lot of materials that are empty.so what i was trying to do after textering the rotor for example i want to save it only with the texters that been applied. i go to remove unused materials and they wont go away. any tips.
    August 4th, 2012 @ 3:52 pm
    Remove unused only applies to materials in the scene, not on the model. You need to clean up and simply the model before saving for Element.
James
August 4th, 2012 @ 10:41 am
I'm trying really hard to find something to complain about but for me this update is just rockin'!! (supersampling doesn't display a number when I let go of the pulldown, but that's really a non-issue) great job guys...
August 4th, 2012 @ 12:43 pm
Should I buy the Mac version or should I wait for the fixed update?
August 4th, 2012 @ 12:46 pm
hello everyone,i am having problems validating my licence for no obvious reason , no method works.it says invalid license. online support tried to help but no results. they send this problem to the main developer. does anyone having this problem? or any ideas what did cause this?
August 4th, 2012 @ 12:58 pm
[REQUEST]

Hi VideoCopilot Team,

Is it possible to use video as texture for Element 3D models? For example iOS promo videos, where is a video on iPad or iPhone screens.

Because it's really hard compositing 2 layers of iPhone - body+video+glass and animate them.

Thanks!
Icemak
August 4th, 2012 @ 1:00 pm
Fix Holes!!!! OMG Thanks, Super Sampling and Fix Holes! Good morning to me.
Bob
August 4th, 2012 @ 1:33 pm
Hello everybody my son has a mac Osx 10.6.8 the processeur is 2.26ghz intel core 2 duo and he wants me to buy this software, will it work? thank you
    August 4th, 2012 @ 3:49 pm
    Do you know what kind of GPU is in the machine?
    August 4th, 2012 @ 6:38 pm
    Bob, if your sons machine is up to the task, not only will he be thrilled you got this for him but you will also be most impressed with what he creates. On the double whammy bonus plus side....while he is playing with this, he's staying out of trouble :0)
Andy Ramirez
August 4th, 2012 @ 3:07 pm
everything great and running. thank you.
Dwayne
August 4th, 2012 @ 4:34 pm
i dont get it, when i click the ''Download Now'' button, it says I have to fill in my Amail and password. But when i do, it says ''Username or Password were incorrect''

Someone Help!
    David
    August 5th, 2012 @ 1:47 am
    Click the 'email me my password' link and check you have the correct password. I had the wrong one first tie I tried...
Andrew Robinson
August 4th, 2012 @ 4:45 pm
Looking for a bit of help here. I have the updated version but since loading it my scenes camera is not doing what it used to. The object seems to be rotating around the camera. I changed the settings to auto orient towards point of interest but when I move in and out on the z axis the object starts to flip (assumingly orientating itself towards the point of interest). I doubt this is a version problem...more like an end user problem. Any hints?
    August 4th, 2012 @ 7:55 pm
    Try deleting the camera and making a new one. Depending on what version of AE you are using the pan and orbit tool work slightly diff. In CS5.5 and newer the anchor point stays in the same place when orbiting and when you dolly in.
    Andrew Robinson
    August 4th, 2012 @ 8:31 pm
    I've tried everything I can think of with no luck. I have CS5.5. In the past the camera always moved around the object now it seems something has changed. For example if I orbit around an object the object leaves the comp screen...like it is making wide circles.
    Dman71
    August 5th, 2012 @ 10:39 am
    Andrew,

    I had the same problem, so I double-clicked on the camera and saw that type was set to One-node camera. I changed it to two-node camera and things starting working again. I'm not sure if this is your issue ot not but it might be worth a look if you haven't already.
    Andrew Robinson
    August 6th, 2012 @ 6:00 am
    Dman71: Thanks for the help. This solved the problem for me.
Dan
August 4th, 2012 @ 6:04 pm
Have sent you guys an urgent email regarding licensing. Not happy with the way things are going, and also not all too happy with the product in general.
Will be filing for full refund if a reasonable resolution is met within the next hour
    August 4th, 2012 @ 8:03 pm
    Hi Dan,
    I see the support has replied to you already. The Automatic Licensing has a limit but if you contact support they can add more if you get a new machine or your hardware changes. Hope everything is working now! thanks.
ALex
August 4th, 2012 @ 6:25 pm
I'm trying to get it, but I can't log in. I don't remember my username... What should I do?
(I know my password...)
    Christian Michael
    August 4th, 2012 @ 6:33 pm
    One thing thats frustrating is life of a video copilot password expires very quickly. contact support for a password update by clicking here. https://www.videocopilot.net/account/forgotpassword
    August 4th, 2012 @ 7:53 pm
    New accounts should no longer have a limit only accounts that were old or migrated to the new system but I'll check it out.
    Alex
    August 5th, 2012 @ 10:06 am
    Hmmm. Says my email does not exist...
    August 5th, 2012 @ 3:46 pm
    Please email support they can look at your account and we work on weekends!
David Vaughn
August 4th, 2012 @ 7:11 pm
Awe, still doesn't work in Windows 8.
Well you cant have everything...

(I just bairly get to use Element as my main OS is Consumer Preview)

But I can wait, the Real Windows 8 is out in October anyways.


Aside from that, amazing update. Keep up the Good Work.
August 5th, 2012 @ 3:01 am
The new update is great and it still fast on my 2.7Ghz(i5) iMac mid 2011. Here is a little animation I made using the updated Element 3D
https://vimeo.com/46946871
Muha
August 5th, 2012 @ 3:02 am
I've always wondered, is there any actual meaning to the version number. Why is this version 1.0.345? Why not 1.0.343, or 1.0.362? Did you just make up a random number?
    August 6th, 2012 @ 1:13 am
    This is number of builds, it represents how many times Release Candidate version of plugin is built.
Tobi0688
August 5th, 2012 @ 4:38 am
Hi Andrew, write me please, how it looks with the license, I can save my license for two computers or more? what do I do when I sign a license for the computer I want to sell?
    Zedul
    August 5th, 2012 @ 5:41 am
    I think you should email VC to issue you a new password under same account and activate again on new PC.( this will desactivate old one).
    VC has a record of everyone's account and their MAc Address or something like that. Am I right?
    Tobi0688
    August 5th, 2012 @ 1:07 pm
    Andrew pls re.
    August 6th, 2012 @ 1:33 am
    If you buy a new computer, Just request a new license for that machine as long as you are no longer using the old one.

    Please contact support for more information about a specific case, if you are no longer using a computer and want to use your license on a new machine, just uninstall the old one.
pedro67
August 5th, 2012 @ 8:28 am
hey Andrew. Elements looks amazing. I wonder if I can use it and I would like to generate steam out of my skin. Is this just possible with some other tools or presets of you? How could I realize this?
    pedro67
    August 5th, 2012 @ 9:07 am
    ohh.. I forgot. Maybe I could create the the steamholes with Elements on the skin? The effect should look like the ads of GEOX shoes, where the steam comes out of the shoes.
August 5th, 2012 @ 8:56 am
Just to let you know, that you have solved a major problem for a production that I am working on. Since Element has come out it has halved my workflow, yes there are bugs and stuff but I see your team is working through it.

Lots of problems with the software I see, just like to say your responses are fully supportive to your customers. We at Rockhopper VFX just like to say keep up the good work and once again thanks for making lives easier between modelling and compositing.

Rich
    August 5th, 2012 @ 11:55 am
    Yep, it's an interesting process. The challenge is that most of these "bugs" do NOT exist on Windows computers because graphics drivers are much better and stable. However on mac computers, apple doesn't offer the best graphics drivers that are available and drivers are what make your graphics card perform properly.

    So even though many bugs have been fixed by Nvidia or AMD, apple users do not always get them and they do not allow people to install the latest drivers themselves and so only a limited number of cards are supported.

    Put it this way, the best graphics card for the mac is probably the Quadro 4800 and it was released 3 YEARS AGO and it cost over $1200 still. In contrast windows users can buy a $150 Geforce card that has better OpenGL performance but Apple won't let you. They even exclude features for some cards that cause equivalent cards to perform worse on the mac compared to the PC.

    Apple is getting somewhat better when you buy a new computer but people with just 2 year old systems don't get the benefit of solid drivers, instead they probably prefer you buy a new computer. I like my mac laptop but OpenGL is not the strong side or the reason I like it. Plus why does Apple still release GPU's with 512MBs of memory, the first card with 512MB came out in 2007. Based on my calculation that was 5 years ago :)

    So... long story short, we are mostly fixing problems that are actually already fixed by the card manufacturers... but with apple, we have to 'fix' things that are not "actually" broken.

    We are still dedicated to improving our software on apple but we wish they would let card manufacturers support their products better and provide more stable drivers.
    James
    August 5th, 2012 @ 12:37 pm
    I'm actually looking into a windows machine specifically for element/AE/premier...and my latest macpro is not even a year old. I've had it with apple. I hope for them that their phones/tablets don't become yesterdays fad of the moment, cuz this time they won't have the pro community to fall back on. Way to alienate the ones supported you through the rough times apple, and believe me, I'll be off the ship by the time every apple machine is running iOS, which doesn't look to be too far off...
    Jeremy Abbott
    August 5th, 2012 @ 12:48 pm
    This is exactly why my next workstation is going to be a PC, and why I run all my Adobe stuff off of Windows boot camp.

    Bought my Mac Pro in 2008, and I've definitely been happy with it, but when my original GPU bit it after a couple years I looked at my supported replacement options and they were not good... Ended up getting an HD 5770, which Apple insists won't work in my system, though every forum I found disagreed.

    It's worked with no problems, and after I found a process to update to proper Windows drivers instead of the boot camp ones, Element works great on this 4 year old machine.
    August 5th, 2012 @ 1:06 pm
    Look, what I found on a little research:

    These guys are pimping Nvidia and ATI PC cards to make them run on new and also old Mac Pros:

    http://www.ebay.com/sch/macvidcards/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686

    As it seems, they run like Apple itself would suggest them.
    And, they are more expensive...
    Cedric_B
    August 5th, 2012 @ 1:06 pm
    Ok Andrew. I agree. I know you and the VC team work hard. But honestly, if you think its impossible to fix all these problems for mac users, just tell us. I mean it will not change what I think about you and VC team, because you do a solid work guys... but I prefer to know the truth. I mean element 3D plugin never worked since I bought it. If you know that you and VC team will find a solution, I'll be patient... But if not, I prefer you refund me.
    Cedric
    August 5th, 2012 @ 3:37 pm
    Please request a refund. We may end up increasing minimum system requirements for Mac users and even creatr a list of supported cards for just Mac. Unfortunately not all cards are created equal and some cards and configuration can't handle the features of openGL on macs.
    Cedric_B
    August 5th, 2012 @ 3:48 pm
    HEy Andrew.
    If you confirm to me that you can't find a solution for AMD Radeon HD 6970M 1024 Mo I will request a refund. Can you confirm to me ? Thank you
August 5th, 2012 @ 9:15 am
Nice! It hasn't even been a month and you guys have already come out with a whole bunch of updates! I can't even really grasp the potential of what Element can an probably will bring to the whole VFX/Motion Graphics community... when things are growing this fast... it's exciting! :)
August 5th, 2012 @ 9:47 am
This is so great! Amazing!
Pavel
August 5th, 2012 @ 11:28 am
Even after update it still has a weird glitch. I reported it, but it still exists.
here is a quote:
Made a simple animation. Added a camera, animated it, decided that I want to have a little bit of camera move before and after the animation made in Element 3D. So I moved the Element 3D layers on the timeline and and extended left in point on the layer. Then what happens, that Camera moves as it should, but during the portion of the layer which has a hatching (the portion in-between the old in point and the new one) Element 3D seems to do nothing. It shows the old in point result thru the whole area.

Am I the only one who can re-produce this error?
Mikeof7
August 5th, 2012 @ 11:49 am
Andrew just want to let you know that Element is working great for me.
Thanks!
August 5th, 2012 @ 1:17 pm
Is there a possibility to »test drive« Element 3D? I really would like to see how it works on my Mac laptop (2010).
xandercorp
August 5th, 2012 @ 5:00 pm
Alright, Andrew, I've been pondering something. If I were to say, load up 10 objects in Group 1, then go to the Particle Replicator and for the particle count I would write 10, how could I get them to be displayed in order? Can that be done?
JMoney
August 5th, 2012 @ 5:01 pm
The update has fixed the problem I was having with environment maps not displaying in the environment box window (when choosing which one).

I still use 3dsmax for most of my 3D needs, but this plug-in makes it so much easier/faster to add other "elements" to my scenes. Misc 3D background elements (vehicles, robots, jets flying by, mass amounts of 3D objects, bullets everywhere, etc.), faster and better 3D title text and logos, etc..

It's an excellent plug-in, and definitely has its uses, and I have barely scratched the surface on what it is capable of.

Thanks VC team!

JMoney
xandercorp
August 5th, 2012 @ 5:04 pm
I mean, the problem here is the particles, as far as I know would be displayed completely random, but what if, you wanted to maintain order, could that be done? Display all 10 objects in order, then simply use the Scatter in X function to put align them all together...
August 5th, 2012 @ 6:42 pm
Hey, I've been getting somewhat of a rippling AO effect inside of Element. any fix? could I send you one of my projects?
    August 5th, 2012 @ 7:00 pm
    AO is screen space or "per-pixel" so you should probably turn down the intensity. Another thing to try is tweaking the adaptive blur setting and increasing the threshold.
August 5th, 2012 @ 10:15 pm
http://www.youtube.com/watch?v=_a95JkPl774&feature=related
This is almost better (definintely more concise) that any of the videos you've put out so far Andrew... not very informative, but it looks good, and has some very cool, fresh, new examples shown :)
you got an answer to this video coming...? I bet it'd be awesome! :D
Bhavya
August 6th, 2012 @ 12:00 am
error :- 404 Patch has been moved or doesnt exist..
please help i want to download the patch.
Lawrence
August 6th, 2012 @ 1:06 am
Maybe you could publish some kind of demo or element, or program that will test your GPU to see if it will be able to run element properly, to avoid all of these purchases then refunds.
    August 6th, 2012 @ 1:25 am
    Actually we process very few refunds, since most of our customers seem to up and running fine. But unfortunately for us, most people don't call technical support to tell them everything is running fine :)
August 6th, 2012 @ 1:54 am
Andrew What do we do?
I am from Iran. I want to by your product (element ) But as you know my country is under sanctions, so how can I do that?
Dwayne
August 6th, 2012 @ 2:16 am
Of all the hard work, i lastly can't download the update.
because of the ''404 error page'' error, please help!
Mike Dar
August 6th, 2012 @ 11:51 am
Been watching for the first Updated version/less bugs on this marvelous looking Plugin.
Question, I, and many others I'm sure, end up having 'leapfrogging' editions of the master interfaces(Ae)as these plugins never follow lockstep in release(now wouldn't that be nice!.
So, when running both cs5.5 and cs6 Ae(aftereffects) on the same platform, can the same Lic install on both cs5.5 and 6 to help with workflows/not switching completely to one Ae release due to all plug updates don't keep up with Adobe After effects releases?
    Jeremy Abbott
    August 6th, 2012 @ 10:00 pm
    Yes, when I installed it on my workstation with CS5 + 6 on it I was given the option to install for both versions, which I did. Likewise, I had the option to update both versions with the patch. Meanwhile on my home computer with just CS6 it installed and updated fine, and the plugin works in all 3 installs of AE.
    August 6th, 2012 @ 11:15 pm
    Pretty cool, yes what you would want to do is generate a logo in a 3D program that is bent and then this would work well.
    August 6th, 2012 @ 11:16 pm
    Yes, the license is good for the machine and all supported version of After Effects installed.
Turker
August 6th, 2012 @ 2:54 pm
Carl wrote: Besides, no serious artist would ever want to use an integrated graphics solution ..

Adrian wrote:Hmmm Carl… i can tell you that no serious artist would ever want to use Element 3d so don’t be so simple-minded

Mr.Adrian,professionality be composed in vision and artistic capability not in software.But a plugin such as Element3D is top degree vision maker for complex-minder.If you still don't understant what the Element's projection is you will do part and part.
Lex
August 7th, 2012 @ 2:16 am
Hi Andrew,

Thanks for the plugin - long time fan - first time poster!

I have noticed that rendering with the enabling multipleprocessing is still rather buggy (at least on my machine). I have a 3930K with a GTX670, but one render, the system uses all the resources - but renders slowly. Its much faster to render with the multiprocessing turned off - even while using lower resources!

Can be fixed? Or just disable multiprocessing?

- Lex
Jonah
August 7th, 2012 @ 8:51 am
After the update I had to reinstall the model packs and shaders pack, and now Element is saying that the 'primitives' model folder, bevel preset folder, and material preset folder are all empty.
    Jonah
    August 7th, 2012 @ 9:31 am
    Nevermind I found them stashed deep within the infinite depths of my files. Awesome plug-in, can't wait for the vehicles model pack.
    August 7th, 2012 @ 11:39 am
    Cool, also reinstalling the full installer is a good idea in the future.
Zedul
August 7th, 2012 @ 2:28 pm
Hi Andrew, I know this may sound crazy, but in future updates, try to consider an option to export our final 3D model after using the replicator. Sometimes i am amazed by the output result just by playing with the settings in the effect editor in AE and wanted to save it as a new model. Anyway, try to keep on the good work, we will always learn from you.
yeyo_d
August 7th, 2012 @ 3:38 pm
be possible to attach an animation in Cinema 4D in the future?
Jhonnel Pica
August 8th, 2012 @ 1:13 am
Make it Free for me Andrew since I am still a student and I use your plug-ins on my school project. Im not rich, Im just one out there, amazed of your works.
Pititinga
August 8th, 2012 @ 5:53 am
Am I right DOF in Element 3D doesn't work with cameras generated by The Foundry's Camera Tracker?
August 8th, 2012 @ 11:10 am
Andrew Kramer Hello, my name is marcos, I'm from Brazil! I would like to buy ELEMENT 3D plugin, but I would take away some doubts. first, my After Effects is not original, and is the version CS5! I have some problem to install the plugin in it? second, working with two computers! need to purchase the plugin twice? or the same serial is valid for more machines?
August 8th, 2012 @ 12:20 pm
Love updates, but suddenly and without warning cameras can no longer influence the scene. Moving the camera does nothing whatsoever. There's a little DoF there from creating the camera, but that's it. Left scratching my head.
August 9th, 2012 @ 2:15 pm
Hey Andrew! I bought the plugin and worked fine, but since I updated to the latest version all materials look black (no matter what color i choose) and only showing light reflections, what do i have to do?

Great Plug-in BTW Thank you very much
Eddie
August 10th, 2012 @ 5:12 am
Thanks Andrew the plugin works fine since I downloaded the new drivers. you are a very patient person from looking at all these problems. I think you and the crew do a great job in dealing with all these issues thanks again for this great plugin cheers.
A.B Sanad
August 10th, 2012 @ 3:09 pm
First its so awesome work and i rely respect the major idea ,
but my Question is way do i bay some plug-in like this and wasting a time in training if i have a big program doing all this stuff and more ,
C4D Contains a mograf tools and so .
my opinion is a 3D is not every thing .
building a Scene in a 3D a let an AE doing his job
and im relay love an other Products optical-flares twitch Action Essentials and evo , its simple and so nice .
actuality we need a simple Creative and nice job

sorry its so Prolong and you gonna excusing my language
Greg Leslie
August 14th, 2012 @ 3:26 pm
Any plans on adding a keyboard shortcut for zooming? I use a Wacom -- no scroll wheel.
Skubeedoo
August 14th, 2012 @ 3:37 pm
ANDREW...Thanks SO much for Element 3D AND the tutorials. Please, please, please do more tutorials with Element 3D; it really helps to get a better understanding of how it works. Even though people without the plugin won't like it, they should pony up the dough and support you and the team. Great work! It's super easy to import models from 3dsmax and work on them in Element. Also, if you can continue to create more materials that would be good. You know, it might be a cool thing to have something like what VRay did by having users create materials as well??? Just a thought.
Guntis
August 14th, 2012 @ 4:09 pm
Thanks! "This is the best Plug-In for After Effects" it is joy to work with and helps me a lot!

as earlier poster asked - keyboard shortcut for zooming and Wacom support ;) will be nice!
Mohammed
August 14th, 2012 @ 11:57 pm
Dear Andrew Kramer,
Can you tell me what exact specification of your machine, i want my machine be as fast as yours, and work smoothly

best regard
Eddie
August 15th, 2012 @ 5:04 am
I wondering if anyone else is having this problem. Elements works fine except I'm getting specks through what ever I do. When you rotate an object. If rendered out it remains there.
Ruediger
August 15th, 2012 @ 11:24 am
Thank you very much for the update.
Unfortunately I still have to add the licence file after Reboot/Startup of the system.
Best regards,
August 16th, 2012 @ 2:21 am
Andrew, the update patch is perfectly working :) on AE 5.5
We re winning lot of time because of your wonderful products!
Merci beaucoup and ve a wonderful day/night!
Dan
August 16th, 2012 @ 9:38 am
Just wanted to say these guys provide some awesome support. I bought the Element Pro 3D bundle and had issues with my system working with it properly. They were on the ball and got me up and working fast. Thanks again guys.
August 17th, 2012 @ 6:31 am
Can i use my generated Linsence from videocopilot when i format my machine, i don't connect to the internet Regular.

Thanks
Mark D
August 24th, 2012 @ 12:58 pm
Hi, we just got this in at work and it is pretty amazing. We are having one pretty big issue. Let's say we have a title card that says "HI" and another title card that says "CONGRATS" The amount of letters auto scales itself which is a big issue. I mean the word HI is of a much larger scale than the word CONGRATS even though it is on the same solid, just me changing the text.

I saw this on your updates:
>> Fixed scale normalization and anchor point issue.

But I am currently on 1.0.345 and it still does this so I don't know if there was a different scaling issue before.

This throws a little monkey wrench into things because instead of just changing the live type I have the additional task of moving it around in Z space to match cap heights of different words.

I have to think this wasn't built this way from the start. Do I just need to click something? Is there something that I'm missing?

I checked and unchecked the "normalize size" button under transform but had no effect.

Awesome plugin worth every penny. It's not perfect but it is damn good.
    Mark D
    September 7th, 2012 @ 12:31 pm
    Yeah, after using this for about 2 weeks I'm disappointed to say that this is NOT set up very well if you are looking to update text often. I've done a few workarounds but nothing to completely satisfy me.

    I figured out the whole text thing by unchecking the "Auto preset scale" and "Normalize size" checkboxes. That seemed to work for text that was 1 LINE and variable letter lengths.

    BUT, problem is now in text that has multiple lines. Here is an example. Let's say I have a line of copy that reads like this:

    Here is card 1

    "Movie Title Treatment"
    OWN IT NOW(Element Layer)

    Here is card 2

    "Movie Title Treatment"
    OWN IT NOW(Element Layer)
    ON BLU-RAY AND DVD(Element Layer)

    Problem is the text grows from the middle outward! Haha. Everytime requires me to have to move stuff around.

    Here is card 3

    "Movie Title Treatment"
    OWN IT NOW(Element Layer)
    ON BLU-RAY AND DVD(Element Layer)
    AND DIGITAL DOWNLOAD(Element Layer)

    More shifting needs to be done.

    Again this is a great app and has many good uses. Single line text it is a beast but multiline, it starts to get tricky. If you could 3D text IN PLACE that would rock hard but I would think that isn't a possibility.
mouad
August 27th, 2012 @ 11:17 am
Pleas Please make it in the next update Support intel's Card
    Novian virgiawan
    September 11th, 2012 @ 6:00 am
    I also hope it happens
    November 23rd, 2012 @ 9:22 am
    an Intel update would be great. With the amount of people that use it or have no other options you would think VC would make it at least usably supported, not just total denial
    mouad
    December 25th, 2012 @ 9:50 am
    !'( !'( !'( !'( i'm soo sad , i'll never run the element 3D on my new pc , with intel graphic 2gb
Untitled Project
August 30th, 2012 @ 2:04 am
Super Sampling not working good on ATI cards ,i can see edges .Ray tracing in Photoshop a lot better.
5 groups in Element not enough ,please make 10-20.I have a lot of moving - animated parts in many objects and 5 groups about nothing:)
Default bevels not working good with many fonts,i need to fix them manually.
Waiting for next update .Thanks :)
    jeffery
    September 14th, 2012 @ 6:29 pm
    It would be good to find a way to use multi-object setting because then you are not hit with the limitaion of 5 object models.
    Thanks, JJ
mishkin
September 1st, 2012 @ 9:03 pm
Hi,

I'm rendering out fractured objects from Cinema4D using Thrausi, no more than 50 fractures, and the element layer will glitch out, creating 2d lines and dots out of the element's solid layer. I've applied the element update already, but it's still happening. it'll also happen with imported objs any ideas?
    Chris
    December 9th, 2012 @ 1:49 pm
    A friend of mine owns this product and had this issue. He turned off "Render multiple frames" in AE's Memory and CPU usage Preferences.. Fixed it!!
vinod
September 9th, 2012 @ 12:32 pm
I want to buy this product .
I am going to upgrade my pc .
Tell about the minimum configuration.
At present my configuration is Gigabyte MB, AMD Dual Core Processor, 4GB DDR 2 RAM NVIDIA.
Is this is enough for me! I am just a learner.
vinod
September 9th, 2012 @ 10:01 pm
I want to buy this product .
I am going to upgrade my pc .
Tell about the minimum configuration.
At present my configuration is Gigabyte MB, AMD Dual Core Processor, 4GB DDR 2 RAM NVIDIA.
Is this is enough for me! I am just a learner.
    Jeffery
    September 14th, 2012 @ 6:26 pm
    You were not spedific enough, The most important things are you graphics processor and your processor. You can see what you have by going to controlpanel
rlester
September 15th, 2012 @ 9:30 pm
Has the issue with imac graphics cards been resolved? I'm have the same problem with Element crashing every time that I import a 3d object (obj,and C4D and Primitive shapes included in the Design package). I understand that we should ideally update our graphics card..but imacs can't..which is unfortunate. I really like this plugin and would love to use it to its full potential. Please help! thanks!
-Riley

Build: Element x64 1.0.345

OS: OS X 10.7.4

CPU: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
RAM: 8192MB

GPU Vendor: ATI Technologies Inc.
GPU: ATI Radeon HD 6970M OpenGL Engine
GPU Driver:
GPU RAM: 1024MB
GPU Code: 0
shane
September 19th, 2012 @ 10:47 am
I wish I had known that the intel graphics card would have been an issue when I bought my laptop earlier this year :( I admit though I have never run into an issue with it using premier or after effects I know hit film didn't work on my laptop either because of the graphic card. Are there any other things I need to look out for the next time I need a new computer?
Johnny
September 19th, 2012 @ 6:38 pm
Hey Andrew, does Element 3D support this driver: NVIDIA GeForce 6150SE nFrorce 430....Im sorry its because im thinking of purchasing element so i dont now if it supports my driver?

Extra info:
i have a 32-bit
windows 7


Please help me....Thank you in respond :)
September 21st, 2012 @ 2:18 am
Hello Andrew!

This plugin can't support VGA Quadro FX 3500??? When i use, After Effect is not responding???
October 6th, 2012 @ 10:52 am
Is Element 3d Compatible with After Effects 7.0?
vipul pandey
October 8th, 2012 @ 12:25 am
i want to buy element 3d..but is it compatible for ati mobility radeon HD 4500 graphics card..i am using HP DV6 1337tx laptop...4 gb ram..windows 7 64bit..after effects cs6..
Rahul Sharma
October 10th, 2012 @ 10:35 am
Hii Andrew..!!!!
my Elements 3D plug in not work properly, what to do. i am using 8GB Ram i7 intel processor, nvidia Geforce 560 Graphics card--1Gb... but elements 3D not work properlly... plz help..
Seman
October 19th, 2012 @ 5:50 pm
Hi Andrew! How can I import a 3D model with animation modify like ripple, or some realflow obj in to After Effect with moving wave? Thanks!
CRISTIAN
October 22nd, 2012 @ 11:40 am
INVOKING ERROR whyyYYYY!!!!!!!!!!!!!!!!?????
Max
October 25th, 2012 @ 5:13 am
Hey Andrew, my Element crashes everytime I go to configure the scene... why?
Sam
November 13th, 2012 @ 9:24 am
Hey, Need help.
I need to change the model directory from mydocuments/videocopilot to another drive. Can you tell me how can I do that?
My C drive is kind of limited and I have all my After effects related stuff in another drive. Any help will be appreciated
elfede
November 16th, 2012 @ 8:16 pm
Hi Andrew, I read that intel graphics are not supported officialy. Does that mean that some are unofficially supported? I Have a Intel HD Graphics 4000 I would like to know if elements will run on it before i buy it.
Thanks.
Wadeed
November 21st, 2012 @ 9:49 am
Hey i bought the plugin? installed the new update but when i apply the plugin to a layer...after effects says please compress the following problems or contact (videocopilotemailaddress) then ,problem> Element_v1.0.345-20001122-213547-3972-3484.dmp which is in documents...and after this ae says invalid filter why ? :'(
Eli and Kev
November 22nd, 2012 @ 5:26 pm
Super sad dude. I just bought Pro Presets 2 and Element 3D on Thankgiving and Element done nothing but be a total habitual crasher. Please help. I've only had my hp a year and a 1/2., upgraded it to 16gig of ram just for programs like this. I don't expect the world from "Element" but I do expect it to work. Someone please help soon.
Ayoub
November 22nd, 2012 @ 6:09 pm
Hello Anderw!! But most people have Intel graphics card and this is a problem with Website videocopilot.net ..proposed a solution to this problem soon ! Thanks
    mouad
    December 25th, 2012 @ 9:51 am
    (y) that's it , please andrew
Arafat Ibrahim
November 23rd, 2012 @ 10:09 am
Element 3d doesnot work on my PC am using a Toshiba Satellite S5132 with an intel VGA so i wanted to know if its because of the kind of VGA am running
Nick
November 27th, 2012 @ 4:07 pm
Hey Andrew quick question! I have a dell inspiron right now and my video card doesnt support Element 3D. However, I want to upgrade my laptop to a 2012 Macbook Pro 13 inch, which has Intel HD Graphics 4000. Would that support Element 3d?
Asaine
November 29th, 2012 @ 9:42 am
if my computer do not support openGL would element 3d still work?
Asaine
November 29th, 2012 @ 9:46 am
Optical Flares wont show up like effects>> Video Copilot>> Optical Flares in not there and i am sure its installed whats the problem.
Goosey
December 10th, 2012 @ 2:44 pm
So Element 3D has been working great for me thus far. Until today, I tried opening a project that was working great for me earlier. But today I got an error message:

"After Effects error: crash occurred while invoking effect plug-in 'Element'"

On another project which also used to work fine until today, just freezes After Effects.

So then I tried opening a third project that opened fine but then after working on it for about 15 minutes, an open GL error popped up and froze After Effects and thus corrupted the project file with it.

3 separate projects with 3 different error results. I don't know what to do. At this point, I'm just scared to even try to use it in fear that it will corrupt my project file.
    Goosey
    December 10th, 2012 @ 1:45 pm
    Actually on the second project I opened, it doesn't freeze the project, it crashes After Effects and leaves me with a warning. Can't even get into the project at all.
hassaan
December 17th, 2012 @ 12:55 am
can anyone tell me how to separate xyz scaling of an object?
    Beau
    January 14th, 2013 @ 9:30 am
    Yes - Please address! This is a crucial squash/stretch basic animation feature that's conspicuously missing...
    Yes - Please address! This is a crucial squash/stretch basic animation feature that's conspicuously missing...
    A cheap band-aid solution for subtle independent scaling is to scale the actual 2D layer itself... or do it an external 3D package which defeats the purpose of element.
Kevin
December 18th, 2012 @ 4:19 pm
I have an NVIDIA Geforce 6150SE Nforce 430 does this patch support that?
December 25th, 2012 @ 9:50 pm
I'm planning to buy ELEMENT 3D Studio bundle .I have an MSI GTX 660 TI Power Edition i noticed that it's not listed in the supported gpu list. so i want to know the plugin will work properly with my card . please i need responce before i buy the blugin.
thank you
Ross
December 28th, 2012 @ 2:34 pm
Hey Andrew I have Element 3D successfully loaded but I do not have the primitives folder and I am unable to Install The Iphone or Halloween Pack models please help thanks!
Ross
December 28th, 2012 @ 2:34 pm
Oh and I am running on a Mac
Kyle
January 20th, 2013 @ 5:04 pm
what graphics card do you recommend because i have intel but im planning on getting new one but i dont know which graphics card to get thats under 300$
sumon
February 2nd, 2013 @ 3:42 am
my graphics card 1 gb not support my 3d element 1.0.345 pc, what to do
mark
February 5th, 2013 @ 8:10 pm
so sad i can't use this great program in my computer

i got i3-2120 3.30 GHz
8192MB RAM
but has a built in 1696MB Intel(R)HD Graphics :(

how i wish on the future updates, they will support intel.
DarthLeider
February 14th, 2013 @ 9:48 am
supports my intel core i7 ivy bridge with HD 4000 3D Graphics ELEMENT, that tells me is incompaible?
ERICK
March 10th, 2013 @ 3:24 pm
OMG. I did not know I was not going to work in my new HP Omni 27 because it has an Intel HD Graphics, I lost my money, no way !
Oni
March 21st, 2013 @ 10:18 am
Too bad its not supported for Intel Hd Graphics card. I mean most of the people don't have the ability to buy a high performance graphics card. My request to you(Andrew Kramer) pls find a solution for intel HD graphics card. Lots of learner will be benefited.
Thanks
Best Regards
Stump
April 26th, 2013 @ 9:30 am
I have a debug problem , can anyone help me and also I don't have graphics card so please help me how do I start it right and I also have a OpenGl problem
Aatish Sai
July 19th, 2013 @ 9:14 pm
I have a Intel HD 4000 graphics but when I run element AE crashes. I use AE CC and element 1.0.322
michael marfo
October 8th, 2013 @ 4:35 am
Am using an Intel HD and able to run element 3D but when it opens the 3D features don't come up.when I put an object in it or select an object it does not come as a 3D object.plz I need help.
Suffering Sammy
November 14th, 2013 @ 3:26 pm
I have a nice nvidia card in my main workstation and recently built a 5 machine render farm for 3ds max, Eon Vue Xstream, and after effects. They all have i7-3770k overclocked cpu's and I used the onboard graphics (intel hd 4000)to save some $ for the farm nodes.

Unfortunately, element won't run with the intel hd-4000. Only wanted to run element for the 3d text capability, but get errors looking at the watch folder logs.

Too bad as I only needed the farm when using element in after effects. Normal after effects projects without element render very quickly on my local machine so I don't really need the farm when Not using element.
Samuel Gonzalez
May 4th, 2014 @ 6:24 pm
Hello!

I start using element 3d and during the test i notice that if i import the same model with a few tweaks, in this case a delivery truck with the door closed (model 1) and doors closed (model 2) the scale or size changes, why is this happening? and how can avoid it to keep happening?

cheers
meysam
June 24th, 2014 @ 2:23 pm
hi!
i install element 3d but i have problem with it my bevels and presets are not availbal what i can ? help me
tnx
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