Optical Flares Keeps Crashing AE

Questions about Video Copilot products

Optical Flares Keeps Crashing AE

Postby unclesam1983 on 03/13/2020, 1:49 pm

This is the second time this has happened to me. I apply optical flares and open it to customize the flare I want and boom, crashes After Effects. It just started doing this. Any ideas?
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Re: Optical Flares Keeps Crashing AE

Postby dsol on 04/23/2020, 5:18 am

I've been having the same problem. Maybe it's something to do with the latest version of After Effects or a GPU driver update on Mojave (Can't use Catalina as there's some 32bit software I still rely on for my pipeline). But right now, Optical Flares and Element 3D are crash city for me. It might not just be them - I noticed Plexus has been really crash-y too recently
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Re: Optical Flares Keeps Crashing AE

Postby particleman on 04/24/2020, 6:11 am

This is happening to me repeatedly, on AE CC2020 (17.0.6). I haven't used it in a little while, so I don't know when this problem started. We absolutely need this for a burner project next week!

1. Create a new project
2. Add a solid
3. Add OF
4. Add a preset flare and begin to customize
5. AE crashes a few steps into clicking on various options. No specific change seems to make a difference. Flare color... hide / show and element. Changing properties, etc...

Tried several times, and only can use it for a few mins.
Atomic Kid Studios – http://www.atomickidstudios.com
MacPro (Late 2013) - 3.5GHz 6-Core Intel Xeon E5 - 32 GB Ram - FirePro D500s - OS 10.11.x
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Re: Optical Flares Keeps Crashing AE

Postby Deepwell on 05/16/2020, 1:54 am

Plus One on this – hard to predict, sometimes just touching some control will crash it, sometimes even adding it to the layer is enough. :roll: :cry:

Find crash report attached...
Attachments
Optical Flares Crash Report.txt.zip
(53.49 KiB) Downloaded 81 times
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Re: Optical Flares Keeps Crashing AE

Postby Deepwell on 05/17/2020, 2:24 am

It seems there is a difference when using GPU or CPU. I think the crashed happen less when turning off GPU acceleration.

(My setup: MP Late 2013, 6 Core Xeon E-5, 32GB RAM, dual AMD FirePro D500 3GB)
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Re: Optical Flares Keeps Crashing AE

Postby Deepwell on 06/6/2020, 11:57 pm

+1 on this!
Sometimes it lasts for a while, other times you touch one control and it goes...
This only started with AE 17.x

System:
AE 17.1.0 Build 72
Optical Flares 1.3.5
Mac Pro Late 2013
6-Core Xeon E5 @ 3.5 GHz
Dual AMD FirePro D500 3GB
macOS 10.14.6

Here's a backtrace of the crashing thread:
Code: Select all
Thread 34 Crashed:
0   com.apple.agl                    0x00007fff410d6585 aglSetCurrentContext + 40
1   com.videocopilot.OpticalFlares   0x00000001cb125375 0x1cb100000 + 152437
2   com.videocopilot.OpticalFlares   0x00000001cb19cb1f 0x1cb100000 + 641823
3   com.videocopilot.OpticalFlares   0x00000001cb19a379 0x1cb100000 + 631673
4   com.videocopilot.OpticalFlares   0x00000001cb1a1cbf EntryPointFunc + 463
5   FLT.dylib                        0x0000000107f24352 U_GenericPluginDispatch<FLTHost::PluginDispatch>::Dispatch() + 66
6   FLT.dylib                        0x0000000107f23fcb FLTHost::DispatchFilter(FLTHost::IFilterSpec const*, FLTHost::ISequenceSpec const*, int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*) + 363
7   FLT.dylib                        0x0000000107f71cd7 FLTp_DispatchFilter(short, FLT_FCSpec*, FLT_FCSeqSpec const*, int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*) + 455
8   FLT.dylib                        0x0000000107f2d6c3 FLTp_Node::Render(RG_NodeRenderCB*, RG_RenderRequest const&, RG_NodeData const*) const + 1283
9   RG.dylib                         0x0000000107e1f1f0 RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 448
10  RG.dylib                         0x0000000107e1b85b RGp_CheckoutResultImpl::InvokeWorldRender() + 123
11  RG.dylib                         0x0000000107e1557e RG_CacheNodeBase::Render(RG_NodeRenderCB*, RG_RenderRequest const&, RG_NodeData const*) const + 1246
12  RG.dylib                         0x0000000107e1f1f0 RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 448
13  RG.dylib                         0x0000000107e1f28c RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 604
14  RG.dylib                         0x0000000107e1fde0 RG_Traverser::Execute(RG_RenderRequest const&, M_LRect*, char*, PF_World**, RG_BufferLock**) + 656
15  RG.dylib                         0x0000000107e20854 RG_ExecuteGraph(RG_RenderNode const*, RG_RenderRequest const&, M_LRect*, char*, PF_World**, RG_BufferLock**) + 420
16  BEE.dylib                        0x000000010946807a BEEp_RenderCompFrame(BEE_CompItem*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, boost::shared_ptr<MC_ScCheckout>*) + 730
17  BEE.dylib                        0x0000000109424a73 BEEp_DrawItemNoCheckoutInternal(BEE_Item*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, BEE_RenderTrace const*, boost::shared_ptr<MC_ScCheckout>*) + 1859
18  BEE.dylib                        0x000000010940078a BEEp_DrawItemNoCheckout(BEE_Item*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, BEE_RenderTrace const*, boost::shared_ptr<MC_ScCheckout>*) + 298
19  BEE.dylib                        0x00000001093fe6a6 BEEp_CheckoutStraightItemBuffer(BEE_Item*, short, short, BEE_ItemRenderOptions const&, BEE_RenderTrace const*, BEE_CheckoutReceiptPtr*, char*) + 7158
20  BEE.dylib                        0x0000000109403535 BEEp_CheckoutItemFrame(BEE_Item*, short, short, BEE_ItemRenderOptions const&, BEE_CheckoutReceiptPtr*, char*) + 3093
21  BEE.dylib                        0x0000000109405c49 BEE_CheckoutItemFrame(BEE_Item*, BEE_ItemRenderOptions const&, BEE_CheckoutReceiptPtr*) + 217
22  BEE.dylib                        0x000000010973aa5a WorkThread_CheckoutItemFrame(boost::shared_ptr<bee::WorkQueue_Item> const&, BEE_ItemRenderOptions const&, std::__1::basic_string<unsigned char, std::__1::char_traits<unsigned char>, dvacore::allocator::SBAAllocator<unsigned char> > const&, boost::function<void (unsigned long long, int, BEE_CheckoutReceiptPtr&)> const&) + 314
23  BEE.dylib                        0x000000010975952b boost::function1<void, boost::shared_ptr<bee::WorkQueue_Item> >::operator()(boost::shared_ptr<bee::WorkQueue_Item>) const + 59
24  BEE.dylib                        0x0000000109724adf BEEp_WorkQueue_Scheduler_PerformWork(boost::weak_ptr<dvacore::threads::AsyncThreadedExecutor> const&) + 2495
25  com.adobe.dvacore.framework      0x00000001004b70b1 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
26  com.adobe.dvacore.framework      0x00000001004b3c7d dvacore::threads::(anonymous namespace)::LaunchThread(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 557
27  com.adobe.boost-threads.framework   0x000000010002cc08 boost::(anonymous namespace)::thread_proxy(void*) + 136
28  libsystem_pthread.dylib          0x00007fff714af2eb _pthread_body + 126
29  libsystem_pthread.dylib          0x00007fff714b2249 _pthread_start + 66
30  libsystem_pthread.dylib          0x00007fff714ae40d thread_start + 13
Deepwell
 
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Re: Optical Flares Keeps Crashing AE

Postby Deepwell on 06/11/2020, 8:42 am

Same here. AE CC2020 (17.1), macOS 10.14.6, Mac Pro Late 2013.

Crash Backtrace:
Code: Select all
0   com.apple.agl                    0x00007fff410d6585 aglSetCurrentContext + 40
1   com.videocopilot.OpticalFlares   0x00000001cb125375 0x1cb100000 + 152437
2   com.videocopilot.OpticalFlares   0x00000001cb19cb1f 0x1cb100000 + 641823
3   com.videocopilot.OpticalFlares   0x00000001cb19a379 0x1cb100000 + 631673
4   com.videocopilot.OpticalFlares   0x00000001cb1a1cbf EntryPointFunc + 463
5   FLT.dylib                        0x0000000107f24352 U_GenericPluginDispatch<FLTHost::PluginDispatch>::Dispatch() + 66
6   FLT.dylib                        0x0000000107f23fcb FLTHost::DispatchFilter(FLTHost::IFilterSpec const*, FLTHost::ISequenceSpec const*, int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*) + 363
7   FLT.dylib                        0x0000000107f71cd7 FLTp_DispatchFilter(short, FLT_FCSpec*, FLT_FCSeqSpec const*, int, PF_InData*, PF_OutData*, PF_ParamDef**, PF_LayerDef*, void*) + 455
8   FLT.dylib                        0x0000000107f2d6c3 FLTp_Node::Render(RG_NodeRenderCB*, RG_RenderRequest const&, RG_NodeData const*) const + 1283
9   RG.dylib                         0x0000000107e1f1f0 RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 448
10  RG.dylib                         0x0000000107e1b85b RGp_CheckoutResultImpl::InvokeWorldRender() + 123
11  RG.dylib                         0x0000000107e1557e RG_CacheNodeBase::Render(RG_NodeRenderCB*, RG_RenderRequest const&, RG_NodeData const*) const + 1246
12  RG.dylib                         0x0000000107e1f1f0 RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 448
13  RG.dylib                         0x0000000107e1f28c RGp_NodeInvocation::RenderSingleCheckout(RGp_CheckoutResultImpl*) + 604
14  RG.dylib                         0x0000000107e1fde0 RG_Traverser::Execute(RG_RenderRequest const&, M_LRect*, char*, PF_World**, RG_BufferLock**) + 656
15  RG.dylib                         0x0000000107e20854 RG_ExecuteGraph(RG_RenderNode const*, RG_RenderRequest const&, M_LRect*, char*, PF_World**, RG_BufferLock**) + 420
16  BEE.dylib                        0x000000010946807a BEEp_RenderCompFrame(BEE_CompItem*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, boost::shared_ptr<MC_ScCheckout>*) + 730
17  BEE.dylib                        0x0000000109424a73 BEEp_DrawItemNoCheckoutInternal(BEE_Item*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, BEE_RenderTrace const*, boost::shared_ptr<MC_ScCheckout>*) + 1859
18  BEE.dylib                        0x000000010940078a BEEp_DrawItemNoCheckout(BEE_Item*, BEE_ItemRenderOptions const&, BEE_ItemRenderOptions const&, short, short, BEE_RenderTrace const*, boost::shared_ptr<MC_ScCheckout>*) + 298
19  BEE.dylib                        0x00000001093fe6a6 BEEp_CheckoutStraightItemBuffer(BEE_Item*, short, short, BEE_ItemRenderOptions const&, BEE_RenderTrace const*, BEE_CheckoutReceiptPtr*, char*) + 7158
20  BEE.dylib                        0x0000000109403535 BEEp_CheckoutItemFrame(BEE_Item*, short, short, BEE_ItemRenderOptions const&, BEE_CheckoutReceiptPtr*, char*) + 3093
21  BEE.dylib                        0x0000000109405c49 BEE_CheckoutItemFrame(BEE_Item*, BEE_ItemRenderOptions const&, BEE_CheckoutReceiptPtr*) + 217
22  BEE.dylib                        0x000000010973aa5a WorkThread_CheckoutItemFrame(boost::shared_ptr<bee::WorkQueue_Item> const&, BEE_ItemRenderOptions const&, std::__1::basic_string<unsigned char, std::__1::char_traits<unsigned char>, dvacore::allocator::SBAAllocator<unsigned char> > const&, boost::function<void (unsigned long long, int, BEE_CheckoutReceiptPtr&)> const&) + 314
23  BEE.dylib                        0x000000010975952b boost::function1<void, boost::shared_ptr<bee::WorkQueue_Item> >::operator()(boost::shared_ptr<bee::WorkQueue_Item>) const + 59
24  BEE.dylib                        0x0000000109724adf BEEp_WorkQueue_Scheduler_PerformWork(boost::weak_ptr<dvacore::threads::AsyncThreadedExecutor> const&) + 2495
25  com.adobe.dvacore.framework      0x00000001004b70b1 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeDelayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
26  com.adobe.dvacore.framework      0x00000001004b3c7d dvacore::threads::(anonymous namespace)::LaunchThread(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 557
27  com.adobe.boost-threads.framework   0x000000010002cc08 boost::(anonymous namespace)::thread_proxy(void*) + 136
28  libsystem_pthread.dylib          0x00007fff714af2eb _pthread_body + 126
29  libsystem_pthread.dylib          0x00007fff714b2249 _pthread_start + 66
30  libsystem_pthread.dylib          0x00007fff714ae40d thread_start + 13
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Re: Optical Flares Keeps Crashing AE

Postby particleman on 06/11/2020, 10:52 am

@VideoCopilot - any thoughts?
Atomic Kid Studios – http://www.atomickidstudios.com
MacPro (Late 2013) - 3.5GHz 6-Core Intel Xeon E5 - 32 GB Ram - FirePro D500s - OS 10.11.x
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Re: Optical Flares Keeps Crashing AE

Postby Deepwell on 06/16/2020, 9:48 am

Hey guys - good news,
VCP support informed me that a new build of OF fixes this issue - I installed it and it's looking very promising so far!

Catch: The version number of OF did not change (just the build number, which is not displayed in After Effects (nor on the download page).

So: Manually delete your installation of OF (on the Mac under /Applications/Adobe After Effects 2020/Plug-ins/VideoCopilot/OpticalFlares.plugin), download the current version 1.3.5 from the website and install it – voilà.
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Re: Optical Flares Keeps Crashing AE

Postby ftlamont on 10/16/2020, 9:03 am

This happens to me a fair amount as well. I have 2 machines which are up to date on everything - iMac and iMacPro. What's weird is it mostly happens when choosing a preset and coming back to the comp. If I use the default preset, it hardly ever crashes. Also I noticed, once a preset works, it seems to work consistently during its current use.

However, if I do another project, even minutes later, the next project could have lots of crashes, It's really a hit and miss - but I would say it has a high probability of crashes than every before - I usually make sure I save now before I use Optical Flares. Also a new problem has shown up where I adjust the size and brightness. As I adjust either slider, a red overlay pops on and off as I adjust them - making Optical Flares not useable at all. (see attachment). I'm sure all of this is GPU/App issues.



*** Update***
For the red overlay issue, I removed EVERY element in the flare, and it just made the entire screen red. Which meant it wasn't inside the flare builder. Then I checked the different attributes outside the builder and found my render mode was selection was on "Black" - also "Over Original" did the same. However when I switched it to transparent it worked.
Attachments
Intro 2 [f0268](1).png
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