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Licensing Issue

PostPosted: 08/18/2016, 1:40 pm
by iconofx
Support,

I started a new commercial and for some reason I'm getting a license issue with Element 3d? I did notice when I launched my new Comp AE cs6 was opening like 6 times. It was weird. I turned off Multi processing and that seemed to fix the issue.

On a second note I did upgrade my CPU from i5 to i7 last night, so do I need to update my config?

Help I'm on a deadline!

I only have Element 3D in stalled on one PC.

Regards,

Re: Licensing Issue

PostPosted: 08/18/2016, 3:47 pm
by Dustin Hudson
Can you email us at support@videocopilot.net please and we can help out with licensing issues further there.