Jetstrike Rig Control not working

Questions about Video Copilot products

Jetstrike Rig Control not working

Postby andreasrl on 11/5/2015, 10:17 am

Hi,

I've just purchased and started testing E3D and Jetstrike. However I'm having some strange rendering/positioning issues with the rig controls. I can't get the aircraft rig to animate as supposed to in After Effects. The rig control slider in E3D isn't producing proper results either, it just gets weird... The (single) aircraft itself gets duplicated and repositioned in a somewhat random manner, the "rig" seem unaffected.

See the three screenshots:
rigcontrol.jpg


I've simply created a new solid, added the Element effect, opened Scene setup, clicked on an aircraft and this happens when sliding the Rig Control.

Any ideas? Have I missed some basic setting somewhere? Thanks for any help,

Andreas
andreasrl
 
Posts: 1
Joined: 11/5/2015, 10:05 am
System Specs: Build: Element x64 2.2.2 (2140.develop)
OS: Microsoft Windows 7 Professional 64-bit 6.1.7601
CPU: Intel(R) Core(TM) i7-4550U CPU @ 1.50GHz
RAM: 7872MB
GPU Vendor: Intel
GPU: Intel(R) HD Graphics 5000
GPU Driver: 10.18.10.3910
GPU RAM: 0MB
GPU Code: 0
CL0: Intel(R) HD Graphics 5000 (90.9%) (GL Interop)
CL1: Intel(R) Core(TM) i7-4550U CPU @ 1.50GHz (9.1%)

Re: Jetstrike Rig Control not working

Postby Dustin Hudson on 11/5/2015, 11:11 am

Hey Andreas!

If you are running Element on the Intel HD Graphics 5000 card in your spec info, Intel cards actually aren't supported. Check out our list of supported GPU's here:

https://docs.google.com/document/u/1/d/ ... 85dDag/pub

Please contact us at support@videocopilot.net if you have any further questions or concerns, and we can help out there, thanks!
Dustin Hudson
VC Administrator
VC Administrator
 
Posts: 1635
Joined: 11/16/2010, 11:37 am
Twitter: Dustinhud


Return to VC Product Support