AE does not recognise my OF license

Questions about Video Copilot products

AE does not recognise my OF license

Postby Ghiefilms on 01/29/2015, 10:54 am

>-|| Hi Guys,

hope anyone can help with this - I am VERY keen to get started with OF.

I am using a MAC and have installed OF as per instructions - purchased product yesterday 28 Jan. AE prompts me to enter the license key on the VC download page - which I did and submitted. A file ending with ".lic" is saved in the downloads. I then - as per installation guide - dragged that into AE plug-in, restarted AE and STILL it tells me that I need to register before using. Mind you the installation guide is for PC and there you are asked to save file - no such question on my MAC though.

Can anybody please help with this - I am turning in circles here, thank you

Cheers
Ghie
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Re: AE does not recognise my OF license

Postby Dustin Hudson on 01/29/2015, 4:02 pm

Hey! Please contact us at support@videocopilot.net and we can help out further there with licensing issues. Here's some basic installation help:

http://www.videocopilot.net/support/cat ... -flares-ae
Dustin Hudson
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VC Administrator
 
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