Please, help me installing Optical Flares

Questions about Video Copilot products

Please, help me installing Optical Flares

Postby jacerrillosoto on 01/21/2015, 6:17 pm

Hello, Beto Cerrillo here.

Firstly, awesome work guys, you're the best.

This isn't news, but I could not find an answer to my problem, I hope you can help.

I've got a new computer (a Retina 15-inch, Mid 2014, 2.5Ghz, Intel Core i7, 16 GB) and I wanted to install optical flares, which I purchased in February 2013.
I followed the steps and I got an invalid filter (25::33).

Is there anything I can do? Thank you in advance, guys.
jacerrillosoto
 
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Re: Please, help me installing Optical Flares

Postby Dustin Hudson on 01/26/2015, 1:00 pm

Hey! Be sure you are installing the 64 bit version of the plugin. If you are still having problems, could you please contact us at support@videocopilot.net and we can help out further there, thanks!
Dustin Hudson
VC Administrator
VC Administrator
 
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