Need Help Downloading Purchased Products!

Questions about Video Copilot products

Need Help Downloading Purchased Products!

Postby aydejay on 08/1/2008, 9:41 pm

Hey all,

I ordered 'Action Movie Essentials' yesterday and 'Twitch' today for download. I was able to download the html page that tells you to go to http://www.videocopilot.net/download/ and gives you the password, but when I try and go to the provided link I get a page saying "404 Page Not Found The page you requested was not found." I was just wondering if this was a result of the recent video co-pilot website update or am I supposed to go somewhere else to download purchased products???

I have already sent a few emails and am waiting on a reply, sort of panicking at the moment *lol* as I need these products to get started on an important project.

Any help is greatly appreciated!

Thanks all. :D

Cheers

A.D
aydejay
 
Posts: 7
Joined: 08/1/2008, 9:23 pm

Re: Need Help Downloading Purchased Products!

Postby Marc Biorklund on 08/2/2008, 3:08 am

Hi,

The problem will be fixed shortly, and you should get an answer from VC Support in the next hours.

Sorry for the inconvenience

Cheers,

Marc.
Marc Biorklund
VC Server Guy
VC Server Guy
 
Posts: 321
Joined: 08/1/2008, 3:56 am
Location: Paris (France)

Re: Need Help Downloading Purchased Products!

Postby Marc Biorklund on 08/2/2008, 3:26 am

Fixed.
Marc Biorklund
VC Server Guy
VC Server Guy
 
Posts: 321
Joined: 08/1/2008, 3:56 am
Location: Paris (France)

Re: Need Help Downloading Purchased Products!

Postby aydejay on 08/2/2008, 3:36 pm

Thanks Marc,

Everything is working fine now!

Products are awesome!


cheers


One happy customer :lol:
aydejay
 
Posts: 7
Joined: 08/1/2008, 9:23 pm


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