Optical Flares Keeps Crashing AE

Questions about Video Copilot products

Optical Flares Keeps Crashing AE

Postby unclesam1983 on 03/13/2020, 1:49 pm

This is the second time this has happened to me. I apply optical flares and open it to customize the flare I want and boom, crashes After Effects. It just started doing this. Any ideas?
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Re: Optical Flares Keeps Crashing AE

Postby dsol on 04/23/2020, 5:18 am

I've been having the same problem. Maybe it's something to do with the latest version of After Effects or a GPU driver update on Mojave (Can't use Catalina as there's some 32bit software I still rely on for my pipeline). But right now, Optical Flares and Element 3D are crash city for me. It might not just be them - I noticed Plexus has been really crash-y too recently
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Re: Optical Flares Keeps Crashing AE

Postby particleman on 04/24/2020, 6:11 am

This is happening to me repeatedly, on AE CC2020 (17.0.6). I haven't used it in a little while, so I don't know when this problem started. We absolutely need this for a burner project next week!

1. Create a new project
2. Add a solid
3. Add OF
4. Add a preset flare and begin to customize
5. AE crashes a few steps into clicking on various options. No specific change seems to make a difference. Flare color... hide / show and element. Changing properties, etc...

Tried several times, and only can use it for a few mins.
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