Element Crashes every time I insert / extrude a model

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Element Crashes every time I insert / extrude a model

Postby erel96 on 07/21/2012, 2:47 pm

Whats up,
I've just bought Element 3D, downloaded, installed and activated it. But I have a problem.
Every time I open up E3D in AE, and extrude a layer or load an object, my AE crashes.

I have the:
Toshiba Tecra 850-15Q,
Running Win7 Professional,
With a Quad-i7,
8GB RAM,
and a 1GB AMD Radeon HD 6450M.

I have AE CS6.

I would appreciate any help.
Thanks!
erel96
 
Posts: 7
Joined: 07/21/2012, 2:41 pm

Re: Element Crashes every time I insert / extrude a model

Postby candymanjl on 07/21/2012, 6:17 pm

The most common fix is updating your graphics card drivers. That fixed it for me, it was a pain though. Had to go to the graphics card manufacturer, not the computer manufacturer. Once I got that sorted out everything worked fine.
Just trying to learn!
candymanjl
 
Posts: 125
Joined: 06/27/2012, 1:54 pm
Location: Fort Lauderdale, FL
Twitter: candymanjl

Re: Element Crashes every time I insert / extrude a model

Postby BobDyce on 07/21/2012, 9:08 pm

Ditto - I got the same error a dozen or so time before I broke down and updated my graphics card. Since then, it's been working like a dream.
BobDyce
 
Posts: 5
Joined: 07/20/2012, 12:28 am


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