[SOLVED] Element Crashes in Multiple Comp / Layers Project

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[SOLVED] Element Crashes in Multiple Comp / Layers Project

Postby paulmg on 07/11/2012, 3:33 pm

I have found when I use element by itself in a single comp project, it works fine. As soon as I use it in a project with multiple comps, multiple layers, transparencies, etc. it crashes. If I try to add it to a pre-existing project, it crashes. My system is more than robust to handle it. A bug report is being submitted, but is anyone else experiencing this? All drivers are up to date. I love element, and I am dying to use it. Please fix, I'll order the energy drinks.

System:

MacPro
Mid 2010
Processor 2 x 2.93 GHz 6-Core Intel Xeon
Memory 64 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
Software Mac OS X Lion 10.7.4 (11E53)

After Effects 11.0.1.12 (CS6)
Last edited by paulmg on 07/12/2012, 3:21 pm, edited 1 time in total.
-Paul Michael Gordon

Current System:
MacPro
Late 2013
Processor 2.7 GHz 12-Core Intel Xeon E5
Memory 64 GB
Graphics AMD FirePro D700 6144 MB x2
Software Mac OS X 10.10.1
paulmg
 
Posts: 15
Joined: 07/11/2012, 2:43 pm

Re: Element Crashes in Multiple Comp / Layers Project

Postby paulmg on 07/11/2012, 5:01 pm

Update: It appears that this is an isolated issue to OSX. I was able to test the same project on multiple other machines (with comparable specs) and I found that all mac machines running OSX 10.7.4 would crash while PC machines running windows 7 would not crash. I am not sure what this means but are their other Mac users who are experiencing the same thing whereas PC users are not? Perhaps it is a bug. Feedback appreciated. To the VC team, I hope you are able to replicate the issue and fix.
-Paul Michael Gordon

Current System:
MacPro
Late 2013
Processor 2.7 GHz 12-Core Intel Xeon E5
Memory 64 GB
Graphics AMD FirePro D700 6144 MB x2
Software Mac OS X 10.10.1
paulmg
 
Posts: 15
Joined: 07/11/2012, 2:43 pm

Re: [SOLVED] Element Crashes in Multiple Comp / Layers Project

Postby paulmg on 07/12/2012, 3:21 pm

-Paul Michael Gordon

Current System:
MacPro
Late 2013
Processor 2.7 GHz 12-Core Intel Xeon E5
Memory 64 GB
Graphics AMD FirePro D700 6144 MB x2
Software Mac OS X 10.10.1
paulmg
 
Posts: 15
Joined: 07/11/2012, 2:43 pm


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