Error Code 1020

Compositing and Motion Graphics

Error Code 1020

Postby Supreme Team on 12/27/2016, 7:45 pm

Hey Everyone -

I am new to the forum and am hoping to get some help -

I have Adobe CC and just recently purchased the Motion Design Bundle - I was able to install and have successfully opened, and utilized E3D. But, am having issues with installing the additional packs that come with the bundle. (Pro Shaders 2, Motion Design 2 and Backlight)

Has anyone seen this error or can point me in the right direction? I have looked up all the troubleshooting, along with emailing VC directly but have not received a response.

Are those packs not compatible with Adobe CC?? It's been out for a few years, so I anticipated that I would be fine. Any help is appreciated! Thanks-
Supreme Team
 
Posts: 1
Joined: 12/27/2016, 7:39 pm
System Specs: Build: Element x64 2.2.2 (2147.hotfix)

OS: Microsoft Windows 10 Home 64-bit

CPU: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
RAM: 16282MB

GPU Vendor: NVIDIA Corporation
GPU: GeForce GTX 750 Ti/PCIe/SSE2
GPU RAM: 2048MB
GPU Code: 0

CL0: GeForce GTX 750 Ti (50.0%) (GL Interop)
CL1: Intel(R) HD Graphics 4600 (50.0%)

Return to After Effects