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Double up of account login portals

PostPosted: 08/6/2012, 4:43 am
by Peter Berthet
ive just noticed that going to download.videocopilot.net or https://www.videocopilot.net/account/downloads/
prompts and allows for the same username but different passwords.
I just reset my password on both different sites and it either lets me login to one or the other.

However download.videocopilot.net doesnt show me my purchase of element 3d and proshaders.

database error ?

Just thought id let ya know :)

- Pete

Re: Double up of account login portals

PostPosted: 08/6/2012, 9:55 am
by Patrick Otten
download.videocopilot.net is the old download site. Any purchases made before June 3rd 2012 will be at that domain. Any purchases after that will show in the new videocopilot.net/account/download/ section. Accounts from these two different sections are not linked together in anyway. All old accounts were moved to the new system, so if you've made a purchase prior to June 3rd, 2012, your products will be available in the new system after you make a purchase in the new system (granted you use the same email address to make the purchase). If you are an old customer (prior to June 3rd, 2012), haven't made a purchase since the transfer, and would like to download your products from the new system (because it's that much more awesome), contact support and they'll fix you up.

Re: Double up of account login portals

PostPosted: 08/6/2012, 3:58 pm
by Peter Berthet
cool :) thanks Patrick,

just as i suspected