Double up of account login portals

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Double up of account login portals

Postby Peter Berthet on 08/6/2012, 4:43 am

ive just noticed that going to download.videocopilot.net or https://www.videocopilot.net/account/downloads/
prompts and allows for the same username but different passwords.
I just reset my password on both different sites and it either lets me login to one or the other.

However download.videocopilot.net doesnt show me my purchase of element 3d and proshaders.

database error ?

Just thought id let ya know :)

- Pete
Peter Berthet
 
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Re: Double up of account login portals

Postby Patrick Otten on 08/6/2012, 9:55 am

download.videocopilot.net is the old download site. Any purchases made before June 3rd 2012 will be at that domain. Any purchases after that will show in the new videocopilot.net/account/download/ section. Accounts from these two different sections are not linked together in anyway. All old accounts were moved to the new system, so if you've made a purchase prior to June 3rd, 2012, your products will be available in the new system after you make a purchase in the new system (granted you use the same email address to make the purchase). If you are an old customer (prior to June 3rd, 2012), haven't made a purchase since the transfer, and would like to download your products from the new system (because it's that much more awesome), contact support and they'll fix you up.
Patrick Otten
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Re: Double up of account login portals

Postby Peter Berthet on 08/6/2012, 3:58 pm

cool :) thanks Patrick,

just as i suspected
Peter Berthet
 
Posts: 840
Joined: 11/9/2010, 12:22 am
Location: Sydney, Australia
System Specs: OS: Microsoft Windows 10 Pro 64-bit 10.0.10586

CPU: Intel(R) Corei7-4820K @ 3.7GHz
RAM: 32GB Corsair DDR3
GPU Vendor: NVIDIA Corporation
GPU: 2 x Geforce GTX 780Ti


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