Return Policy FAQ
14 Day Guarantee:
July 29th, 2008
If our products do not meet your expectations we will gladly refund the purchase price
less any shipping cost we have paid. This policy applies to Video Copilot product only and not 3rd Party Plug-ins. This applies to Video Copilot products purchased through our online store only.
Damaged or Bad Media:
July 29th, 2008
If your product is damaged or won't work, we will ship a new copy for free. If you have an accident with the product we can arrange a replacement.
3rd Party Plug-ins:
July 29th, 2008
3rd Party plug-ins in the Pro Shop are created by outside publishers and we are unable to extend our policies to these products. If you have any problems with the products, we will do our best to help you out.