Ordering Details FAQ
Credit Card Statements:
July 29th, 2008
Credit Card payments show as:
Final Image Inc.
Product Delivery:
July 29th, 2008
Some products are only available on DVD or only downloadable. Be sure to check each product page for specific details so your order is not delayed.
Downloadable Items:
July 29th, 2008
Products can be downloaded after payment is electronically verified. This is usually immediate but can take up to several hours.
Non-Downloadable Items:
July 29th, 2008
Currently some products are not available for download and must be shipped, please make sure you check this information on the product page for specific product details. Please indicate a proper shipping method at checkout so your order is not delayed.
Prices:
July 29th, 2008
All prices are based on US Dollars. Prices in £ and € are estimated based on exchange rate at time this was written. Check XE.com for the latest exchange rate.
Mailing List:
July 29th, 2008
Customers will receive an occasional newsletter about tutorials, products and promotions. We do not share your information with anyone.
Sales Tax:
July 29th, 2008
California Customers will be charged Sales Tax of 8.75%
Bundles:
July 29th, 2008
Our Bundle Prices are not retroactive with past purchases.
Order Processing:
July 29th, 2008
Orders are processed and shipped Monday-Friday 8AM to 12PM PST. All orders ship the same day or within 24 hours except for weekends and major US holidays.
Delivery:
July 29th, 2008
From day product ships out:

Shipments within the United States takes 3-5 business days.

International shipments take 6-10 days with the possibility of delays due to customs.

We ship exclusively with USPS(United States Postal Service)
3rd Party Plug-ins
July 29th, 2008
3rd Party plug-ins in the Pro Shop are created by outside publishers and we are unable to extend our policies to these products. Also, our License Agreement does not apply to 3rd Party Plug-ins.