Element 3D update

[SoundArt]

Hi there,

Since updating my Element 3D software I can no longer use 'custom texture maps' If I try to insert an image from the AE layers then proceed into Element setup is crashes!

Anyone else had this issue?

AE 5.5
Latest NVidia driver installed
i7 3.4ghz
26GB Ram
NVidia 760gtx 4GB (DDR5)

Cheers

[Michael_Szalapski]

Is that CS5.5 (which is AE version 10.5) or is that actually After Effects version 5.5?

[SoundArt]

AE CS5.5

After installing the recent patch for E3D the roll out for custom maps has changed. When I apply a layer as the map then proceed to go into E3D setup it crashes. When I remove the custom map, it's ok again.

Cheers

[Michael_Szalapski]

Have you tried contacting Video Copilot's support?

[SoundArt]

At present I'm waiting for VCP to change my email details so I can directly contact them again through my account. It's still under my old email that no longer exists since I changed my service provider.