Video Streams VSHD_SD.aep will not open

Questions about Video Copilot products

Video Streams VSHD_SD.aep will not open

Postby loudersigh on 05/31/2017, 11:06 am

I just downloaded it from the site. Download is successful, file seems okay.

I've tried opening it with every version of AE from CS6 through CC 2017. Every time I do it I get the following error dialog

"After Effects error: this file was created with an older version of After Effects [6.5 (Windows))], and can't be opened. You can convert this file using an older version of After Effects and resaving".

I've tried opening it in every version, and it doesn't open, so I can resave.

Please will you make a newer version of the file available, or help me understand what I'm missing.

I've got no difficulties opening other older files.
loudersigh
 
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Re: Video Streams VSHD_SD.aep will not open

Postby hans123 on 06/11/2017, 12:14 am

Hello loudersigh,

you should ask Videocopilots Support: support@videocopilot.net

Hans
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