ELEMENT CRASHES MY (and my friend's) MACBOOK TO SYSTEM LOGIN

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ELEMENT CRASHES MY (and my friend's) MACBOOK TO SYSTEM LOGIN

Postby gabrielaronson on 09/27/2017, 8:50 am

Hi all,

Ive tried this project on two laptops (both macbooks) and on both, at some point during working on the project, either in the scene setup space, or just in the comp viewer, or while starting a rendering, my computer will go black for a split second and do a "soft" restart to the user login page.
This has happened in two seperate comps in the project, with two seperate instances of Element (though the two share a lot of the same assets)
Anyone else experience this with Element 3D? I'm on the latest macbook pro running OSX Sierra.

I'm glad to provide any files or information that might be needed to diagnose the problem! Thanks so much!
gabrielaronson
 
Posts: 1
Joined: 09/27/2017, 8:42 am
System Specs: Build: Element x64 2.2.2 (2155.develop)

OS: OS X 10.12.6

CPU: Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz
RAM: 16384MB

GPU Vendor: ATI Technologies Inc.
GPU: AMD Radeon Pro 560 OpenGL Engine
GPU Driver:
GPU RAM: 4096MB
GPU Code: 0

CL0: AMD Radeon Pro 560 Compute Engine (47.6%) (GL Interop)
CL1: Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz (4.8%)
CL2: Intel(R) HD Graphics 630 (47.6%)

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